Samsung CLP-300 XSG Troubleshooting Checklist, Printed correctly Print a short document from a

Troubleshooting

7.2 Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Status	Response
Make sure that the Status LED on	If the Status LED is off, check the power cord connection. Check the
the control panel green and	power switch. Check the power source by plugging the power cord into
"Ready" is shown on the Smart	another outlet.
Panel program window.	If the Status LED blinks or lights red, solve the problems.
Print a demo page to verify that the	If a demo page does not print, check the paper supply in the paper tray.
printer is feeding paper correctly.	If the paper jams in the printer, go to "Clearing Paper Jams"
Check the demo page to see if it is	If there is a print quality problem, go to "Solving Print Quality Problems"
printed correctly.
Print a short document from a	If the page does not print, check the cable connection between the printer
software application to verify that	and the computer.
the computer and printer are	Check the print queue or print spooler to see if the printer has been
connected and communicating	paused.
correctly.	Check the software application to ensure that you are using the proper
	printer driver and communication port. If the page is interrupted during
	printing, go to "Solving General Printing Problems"
If completing the checklist does not	See "Solving General Printing Problems"
resolve the printer problem, check	See "Solving Print Quality Problems"
the following troubleshooting	See "Common Windows Problems"
sections.	See "Common Macintosh Problems"
	See "Common Linux Problems"

7-2	Service Manual
	Samsung Electronics