Troubleshooting

7.7 Common Linux Problems

Problem

Possible Cause and Solution

 

 

I can't change settings in the

You need to have administrator privileges to be able to change global

configuration tool.

settings.

 

 

I am using the KDE desktop but

You may not have the GTK libraries installed. These usually come with most

the configuration tool and LLPR

Linux distributions, but you may have to install them manually. Refer to your

won't start.

distribution's installation manual for more details about installing additional

 

packages.

 

 

I just installed this package but

Some versions of the KDE or GNOME desktop environments may require

can't find entries in the KDE/

that you restart your session for the changes to take effect.

Gnome menus.

 

 

 

I get a "Some options are not

Some printers have conflicting settings, meaning that some settings for two

selected" error message while

options can't be selected at the same time. When you change a setting and

editing the printer settings.

the Printer Package detects such a conflict, the conflicting option is changed

 

to a "No Choice" value. You have to choose an option that does not conflict

 

before being able to submit the changes.

 

 

I can't make a printer the system

In some conditions, it may not be possible to change the default queue. This

default.

happens with some variants of LPRng, especially on recent RedHat systems

 

that use the "printconf" database of queues.

 

When using printconf, the /etc./printcap file is automatically refreshed from

 

the database of printers managed by the system (usually through the "print-

 

tool" command), and the queues in /etc./printcap.local are appended to the

 

resulting file. The default queue in LPRng is defined as the first queue in

 

/etc./printcap, and therefore it is not possible for the Linux Printer Package to

 

change the default when some queues have otherwise been defined using

 

printtool.

 

LPD systems identify the default queue as the one named "lp". Thus, if there

 

is already a queue by this name, and if it doesn't have an alias, then you

 

won't be able to change the default. To work around this, you can either

 

delete the queue or rename it by manually editing the /etc./printcap file.

 

 

The N-up setting does not work

The N-up feature is achieved through post-processing of the PostScript data

correctly for some of my

that is sent to the printing system. However, such post-processing can

documents.

only be adequately achieved if the PostScript data conforms to the Adobe

 

Document Structing Conventions. Problems may arise when using N-up

 

and other features that rely on post-processing if the document being printed

 

isn't compliant.

 

 

I am using BSD lpr (Slackware,

Legacy BSD lpr systems have a hard limitation on the length of the option

Debian, older distributions) and

string that can be passed to the printing system. As such, if you selected a

some options chosen in LLPR

number of different options, you may have exceeded the length of the

don't seem to take effect.

options and some of your choices won't be passed to the programs

 

responsible for implementing them. Try to select fewer options that deviate

 

from the defaults, to save on memory usage.

 

 

7-12Service Manual

Samsung Electronics

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Samsung CLP-300 XSG manual Common Linux Problems