Troubleshooting
Problem | Possible Cause and Solution |
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I am trying to print a document in | Most Unix applications that offer a Landscape orientation option in their print- |
Landscape mode, but it prints | ing options will generate correct PostScript code that should be printed as is. |
rotated and cropped. | In that case, you need to make sure that you leave the LLPR option set to its |
| default Portrait setting, to avoid unwanted rotations of the page that would |
| result in cropped output. |
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Some pages come out all white | If the data being sent is in Encapsulated PostScript (EPS) format, some earli- |
(nothing is printed), and I am using | er versions of CUPS (1.1.10 and before) have a bug preventing them from |
CUPS. | being processed correctly. When going through LLPR to print, the Printer |
| Package will work around this issue by converting the data to regular |
| PostScript. |
| However, if your application bypasses LLPR and feeds EPS data to CUPS, |
| the document may not print correctly. |
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I can't print to an SMB (Windows) | To be able to configure and use |
printer. | shared on a Windows printer), you need to have a correct installation of the |
| SAMBA package that enables that feature. The "smbclient" command should |
| be available and usable on your system. |
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My application seems to be frozen | Most Unix applications will expect a command like the regular "lpr" command |
while LLPR is running. | to be |
| for user input before passing the job on to the print spooler, very often the |
| application will wait for the process to return, and thus will appear to be |
| frozen (its windows won't refresh). This is normal and the application should |
| resume functioning correctly after the user exits LLPR. |
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How do I specify the IP address of | It can be specified in the "Add Printer" dialogue of the configuration tool, if |
my SMB server? | you don't use the CUPS printing system. Unfortunately, CUPS currently |
| doesn't allow you to specify the IP address of SMB printers, so you will have |
| to be able to browse the resource with SAMBA in order to be able to print. |
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Some documents come out as | Some versions of CUPS, especially those shipped with Mandrake Linux |
white pages when printing. | before the 8.1 release, have some known bugs when processing PostScript |
| output from some applications. Try upgrading to the latest version of CUPS |
| (at least 1.1.14). Some RPM packages for the most popular distributions are |
| provided as a convenience with this Linux Printing Package. |
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I have CUPS and some options | There may be some local options defined in your ~/ .lpoptions file, which are |
(such as | manipulated by the lpoptions command. These options are always used |
enabled even though I don't | if not overridden by LLPR settings. To get rid of all options for a printer, run |
choose them in LLPR. | the following command, replacing "printer" with the name of the queue: |
| lpoptions |
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I configured a printer to print to a | Most printing systems will not run as the |
file, but I get "Permission denied" | (usually "lp"). Therefore, make sure that the file you have chosen to print to is |
errors. | accessible to the user owning the spooler daemon. |
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| Service Manual | |
Samsung Electronics |
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