Troubleshooting

Problem

Possible Cause and Solution

 

 

I am trying to print a document in

Most Unix applications that offer a Landscape orientation option in their print-

Landscape mode, but it prints

ing options will generate correct PostScript code that should be printed as is.

rotated and cropped.

In that case, you need to make sure that you leave the LLPR option set to its

 

default Portrait setting, to avoid unwanted rotations of the page that would

 

result in cropped output.

 

 

Some pages come out all white

If the data being sent is in Encapsulated PostScript (EPS) format, some earli-

(nothing is printed), and I am using

er versions of CUPS (1.1.10 and before) have a bug preventing them from

CUPS.

being processed correctly. When going through LLPR to print, the Printer

 

Package will work around this issue by converting the data to regular

 

PostScript.

 

However, if your application bypasses LLPR and feeds EPS data to CUPS,

 

the document may not print correctly.

 

 

I can't print to an SMB (Windows)

To be able to configure and use SMB-shared printers (such as printers

printer.

shared on a Windows printer), you need to have a correct installation of the

 

SAMBA package that enables that feature. The "smbclient" command should

 

be available and usable on your system.

 

 

My application seems to be frozen

Most Unix applications will expect a command like the regular "lpr" command

while LLPR is running.

to be non-interactive and thus return immediately. Since LLPR is waiting

 

for user input before passing the job on to the print spooler, very often the

 

application will wait for the process to return, and thus will appear to be

 

frozen (its windows won't refresh). This is normal and the application should

 

resume functioning correctly after the user exits LLPR.

 

 

How do I specify the IP address of

It can be specified in the "Add Printer" dialogue of the configuration tool, if

my SMB server?

you don't use the CUPS printing system. Unfortunately, CUPS currently

 

doesn't allow you to specify the IP address of SMB printers, so you will have

 

to be able to browse the resource with SAMBA in order to be able to print.

 

 

Some documents come out as

Some versions of CUPS, especially those shipped with Mandrake Linux

white pages when printing.

before the 8.1 release, have some known bugs when processing PostScript

 

output from some applications. Try upgrading to the latest version of CUPS

 

(at least 1.1.14). Some RPM packages for the most popular distributions are

 

provided as a convenience with this Linux Printing Package.

 

 

I have CUPS and some options

There may be some local options defined in your ~/ .lpoptions file, which are

(such as N-up) seem to be always

manipulated by the lpoptions command. These options are always used

enabled even though I don't

if not overridden by LLPR settings. To get rid of all options for a printer, run

choose them in LLPR.

the following command, replacing "printer" with the name of the queue:

 

lpoptions -x printer

 

 

I configured a printer to print to a

Most printing systems will not run as the super-user but as a special user

file, but I get "Permission denied"

(usually "lp"). Therefore, make sure that the file you have chosen to print to is

errors.

accessible to the user owning the spooler daemon.

 

 

 

Service Manual

7-13

Samsung Electronics

 

 

 

Page 92
Image 92
Samsung CLP-300 XSG manual Am trying to print a document, Landscape mode, but it prints, Rotated and cropped, PostScript