Troubleshooting

 

 

Problem

Solution

 

 

 

 

 

Color or Black

If the amount of background shading becomes unacceptable, the procedures below may

background

fix the problem.

 

 

 

 

Change to lighter weight paper.

 

 

AaBbCc

 

 

 

 

heck the printer's environment; very dry (low humidity) or high humidity (higher than

 

 

AaBbCc

 

80% RH) conditions can increase the amount of background shading.

 

 

AaBbCc

 

Remove one of the old toner cartridges and install a new one.

 

 

 

 

 

 

AaBbCc

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Toner smear

Clean the inside of the printer.

 

 

 

 

Check the paper type and quality.

 

 

 

 

Remove the imaging unit and install a new one.

 

 

 

 

 

 

 

 

 

 

Vertical repetitive

If marks repeatedly appear on the printed side of the page at even intervals:

defects

Clean the inside of the printer. After cleaning the inside of the printer, if you still have the

 

 

 

 

 

 

 

 

same problems, install a new toner cartridge of the problem color.

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

Parts of the printer may have toner on them. If the defects occur on the back of the

 

 

 

AaBbCc

 

 

 

 

page, the problem will likely correct itself after a few more pages.

 

 

 

AaBbCc

 

 

 

The fusing assembly may be damaged. Contact a service representative.

 

 

 

 

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Background scatter

Background scatter results from bits of toner distributed on the printed page.

 

 

 

 

 

 

 

 

The paper may be too damp. Try printing with a different batch of paper. Do not open

 

 

 

 

 

 

 

 

 

 

 

A

 

 

packages of paper until necessary so that the paper does not absorb too much mois-

 

 

 

 

 

ture.

 

 

 

 

 

If background scatter occurs on an envelope, change the printing layout to avoid print-

 

 

 

 

 

ing over areas that have overlapping seams on the reverse side. Printing on seams can

 

 

 

 

 

cause problems.

 

 

 

 

 

If background scatter covers the entire surface area of a printed page, adjust the print

 

 

 

 

resolution through your software application or via the printer properties window.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Misformed

If characters are improperly formed and producing hollowed images, the paper stock

characters

may be too slick. Try a different paper.

 

 

 

 

 

 

 

 

If characters are improperly formed and producing a wavy effect, the printer may need

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

service. Verify that it also occurs on a demo page.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

7-8

Service Manual

Samsung Electronics

 

Page 87
Image 87
Samsung CLP-300 XSG manual Vertical repetitive, Background scatter