Troubleshooting

 

 

Problem

Solution

 

 

 

 

Loose toner

Clean the inside of the printer.

 

 

 

Check the paper type and quality.

 

 

 

 

 

 

Install a new toner cartridge.

 

 

 

If the problem persists, the printer may require repair. Contact a service representative.

 

 

 

 

 

 

 

 

Character Voids

Character voids are white areas within characters that should be solid black:

 

 

You may be printing on the wrong surface of the paper. Remove the paper and turn it

 

 

over.

AThe paper may not meet paper specifications.

Horizontal stripes

 

If horizontally aligned color or black streaks or smears appear:

 

 

 

 

 

 

A toner cartridge may be installed improperly.

 

 

 

AaBbCc

 

 

Remove the toner cartridge and reinsert.

 

 

 

 

 

A toner cartridge may be defective. Install a new toner cartridge.

 

 

 

AaBbCc

 

 

 

 

 

 

 

If the problem persists, the printer may require repair. Contact a service representative.

 

 

 

AaBbCc

 

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

AaBbCc

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Curl

 

If the printed paper is curled or paper does not feed into the printer:

 

 

 

 

 

 

Turn the stack of paper over in the paper tray. Also try rotating the paper 180° in the

 

 

 

 

 

 

tray.

 

 

 

 

 

 

 

7-10Service Manual

Samsung Electronics

Page 89
Image 89
Samsung CLP-300 XSG manual Character Voids, Horizontal stripes