Samsung CLP-510 Series manual Common Windows Problems, Problem Possible Cause and Solution

Message	Status	Do this...
Transfer Belt	The transfer belt is either	Replace the transfer belt.
Error	not working or not	OR
	correctly installed in the	Make sure the installed transfer belt
	printer.	is properly seated.
Tray2 Error	Optional Tray2 is not	After turn the printer off and then
	properly installed or	back on, reinstall the optional tray2.
	connected to the printer.	If the message persists, contact a
		service representative.
Tray2 Jam	Tray2 jam cover is open.	Close Tray2 cover firmly.
Cover Open
Waste Motor	A problem has occurred in	Contact a service representative.
Error	the waste toner motor.
Replace/Install	The waste toner container	Replace the waste toner container
Waste Toner Tank	is full.	with a new one. See page 6.11.

Common Windows Problems

Problem	Possible Cause and Solution
“File in Use” message	Exit all software applications. Remove all software from the
appears during installation.	StartUp Group, then restart Windows. Reinstall the printer
	driver.
“Error Writing to LPTx”	• Ensure that the cables are connected correctly and the
message appears.	printer is on.
	• If bi-directional communication is not turned on in the
	driver, it will also cause this message.
“General Protection Fault”,	Close all other applications, reboot Windows and try
“Exception OE”, “Spool32”,	printing again.
or “Illegal Operation”
messages appear.
“Fail To Print”, “A printer	These messages may appear during printing. Just keep
timeout error occurred.”	waiting until the printer finishes printing. If the message
messages appear.	appears in standby mode or after printing is complete,
	check the connection and/or whether an error occurred.

NOTE: Refer to the Microsoft Windows 9x/Me/NT 4.0/2000/2003/ XP User’s Guide that came with your PC for further information on Windows error messages.

7.30 SOLVING PROBLEMS