Callingfor Serviq
properly, if the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Center.
i i i
Disctraydoesnotopen. • is the power cord plugged securely into the outlet?
•Turn off the power and then turn it back on.
•Is the region code of the disc "1" or "ALL"?
Playbackdoesnotstart, DVD discs purchased from abroad may not be playable.
•
•Make sure that the rating level is correct.
Playbackdoesnotstart
• Are you using a deformed disc or a disc with scratches on
•Discis rotatingbutno pictureis produced.
•Picturequalityis poorand pictureis shaking.
Theremotecontroldoesnot work.
•Is the TV power on?
•Are the video cables connected properly?
•Is the disc dirty or damaged?
•A poorly manufactured disc may not be playable.
•Is the remote control being operated within its operation range of angle and distance?
•Are the batteries exhausted?
•Have you selected the mode(TV/DVD) functions of the remote control (TV or DVD) correctly?
immediatelywhenthe the surface? Play/Pausebuttonis pressed.• wipethediscclean.
• No sound is heard during fast playback, slow playback, and step
Soundis notproduced, motionplayback.
•Are the speakers connected properly? Is the speaker setup correctly customized?
•Isthe disc severely damaged?
Audiolanguageand | • Audio language and subtitles will not work for DVDs not containing |
subtitlesdo notwork. | them. And depending on the disc, they may work differently. |
Menuscreendoesnotappeareven
whenthemenufunctionisselected.• Are you using a disc that does not contain menus?
Soundcanbe heardonly froma fewspeakersand
• | When listening to a CD or radio, sound is output to the front |
| speakers (L/R) only. Select "PRO LOGIC I1"by pressing I]3PL II |
| (Dolby Pro Logic II) on the remote control to use all six speakers. |
• | Make sure that the DVD disc is |
Aspectratiocannotbe | • You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX |
changed. | mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3 |
ratio only. Refer to the DVD disc jacket and then select the | |
| appropriate function. |
notallsix.
• If you set C, SL, and SR to NONE in the speaker mode in the |
audio setup of the setup screen, no sound is heard from the |
center speaker and the front left and right speakers. Set C, SL, |
and SR to SMALL. |
Can'treceiveradio
broadcast.
oThemainunitisnotworking.
• Is the antenna connected properly? | |
• | If the antenna'sinput signal is weak, install an external FM |
| antenna in an area with good reception. |
• | Turn off the power and hold the O button on the main unit for |
Picturedoesnotappear,sound
isnotproduced,orthedisctray
opens2to5secondslater.
DolbyDigital5.1CH SurroundSoundis not
produced.
•Was the DVD player suddenly moved from a cold place to a warm one? When condensation forms inside the player, remove the disc and let the player stand for 1 or 2 hours with the power on. (You can use the player again after condensation disappears.)
•Isthere a "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is produced only if the disc is recorded with 5.1 channel sound.
•Isthe audio language correctly set to DOLBY DIGITAL
(Example:Thepowergoesoutor strangenoise isheard.)
oTheDVDplayeris not workingnormally.
Thepasswordfor rating levelhasbeenforgotten.
longer than 5 seconds. |
Using the RESET function will erase all stored settings. Do not use this unless necessary.
•While the player is in the stop mode,holdthe main unit'sO buttonfor
longerthan 5 seconds. "INITIALIZE"appearson the displayandall settingswill return to the defaultvalues.
•Pressthe POWERbutton.
Using the RESETfunction will erase all storedsettings.
Do not use this unlessnecessary.
