Troubleshooting

Before requesting service (troubleshooting), please check the following.

Specifications

Power Requirements

AC 230 V, 50 Hz

Power Consumption

12 W

Problem

No operations can be performed with the remote.

Disc does not play.

5.1channel sound is not being reproduced.

The

icon appears on

screen.

 

Disc Menu doesn’t appear.

Play mode differs from the Setup Menu selection.

The screen ratio cannot be changed.

No audio.

The screen is blocked

Forgot password

If you experience other problems.

Action

Check the batteries in the remote. They may need replacing.

Operate the remote control at a distance of no more than 20 feet.

Remove batteries and hold down one or more buttons for several minutes to drain the microprocessor inside the remote to reset it. Reinstall batteries and try to operate the remote again.

Ensure that the disc is installed with the label side facing up.

Check the region number of the DVD.

5.1 channel sound is reproduced only when the following conditions are met. :

1)The DVD player is connected with the proper amplifier

2)The disc is recorded with 5.1 channel sound.

Check whether the disc being played has the “Dolby 5.1 ch” mark on the outside.

Check if your audio system is connected and working properly.

In a SETUP Menu, is the Audio Output set to Bitstream?

The features or action cannot be completed at this time because:

1.The DVD’s software restricts it.

2.The DVD’s software doesn’t support the feature (e.g., angles).

3.The feature is not available at the moment.

4.You’ve requested a title or chapter number or search time that is out of range.

Check if the disc has a Menu.

Some of the functions selected in the Setup Menu may not work properly if the disc is not encoded with the corresponding function.

The Screen Ratio is fixed on your DVDs.

Make sure you have selected the correct Digital Output in the Audio Options Menu.

Press power on from a cold start with no disc in the unit.

Press the STOP ( ) and PLAY ( ) buttons simultaneously on the front panel for 5 seconds. The SELECT MENU LANGUAGE dis- play will appear.

Select the number button of the desired language.

Press power on from a cold start with no disc in the unit.

Press the STOP ( ) and PLAY ( ) buttons simultaneously on the front panel for 5 seconds. The SELECT MENU LANGUAGE dis- play will appear. Select the number button of the desired language. Press the MENU button, and then press DOWN button to select the Parental Setup. The Parental Setup is now unlocked as indicated on the display. You can change your password.

Go to the contents and find the section of the instruction book that contains the explanations regarding the current problem, and follow the procedure once again.

If the problem still cannot be solved, please contact your nearest authorized service center.

Page

P3

P5

P10

P28~29

P12

P25~32

P29~30

P28~29

P29~30

P31~32

 

Weight

1.9 Kg

 

 

General

Dimensions

430mm (W) X 207mm (D) X 46mm (H) : DVD-P244

 

430mm (W) X 205mm (D) X 50mm (H) : DVD-P245

 

 

 

Operating Temperature Range

+5°C to +35°C

 

 

 

Operating Humidity Range

10 % to 75 %

 

 

 

DVD

Reading Speed : 3.49 ~ 4.06 m/sec.

 

(DIGITAL VERSATILE DISC)

Approx. Play Time

 

 

 

(Single Sided, Single Layer Disc) : 135 min.

 

 

Disc

CD : 12Cm

Reading Speed : 4.8 ~ 5.6 m/sec.

 

(COMPACT DISC)

Maximum Play Time : 74 min.

 

 

CD : 8Cm

Reading Speed : 4.8 ~ 5.6 m/sec.

 

 

(COMPACT DISC)

Maximum Play Time : 20 min.

 

 

VCD : 12Cm

Reading Speed : 4.8 ~ 5.6 m/sec.

 

 

Maximum Play Time : 74 min. (Video + Audio)

 

 

 

 

 

 

 

Composite Video

1 channel : 1.0 Vp-p (75 load)

 

 

 

R(Red) : 0.7 Vp-p (75 load)

 

 

 

G(Green) : 0.7 Vp-p (75 load)

 

 

SCART Jack

B(Blue) : 0.7 Vp-p (75 load)

 

 

Composite Video : 1.0 Vp-p (75

load)

 

 

Video

 

Luminance Signal : 1.0 Vp-p (75

load)

Output

 

Color Signal : 0.3 Vp-p (75 load)

 

 

Y : 1.0 Vp-p (75 load)

 

 

Component Video

Pr : 0.70 Vp-p (75

load)

 

 

 

Pb : 0.70 Vp-p (75

load)

 

 

S-VIDEO

Luminance Signal : 1.0 Vp-p (75

load)

 

Chrominance Signal : 0.3 Vp-p (75 load)

 

 

 

 

 

 

 

SCART Jack

2 Channel : L(1/L), R(2/R)

 

 

2 Channel

L(1/L), R(2/R)

 

 

Audio

*Frequency Response

48 kHz Sampling : 4 Hz to 22 kHz

 

96 kHz Sampling : 4 Hz to 44 kHz

 

Output

 

 

*S/N Ratio

110 dB

 

 

 

 

 

 

*Dynamic Range

100 dB

 

 

 

*Total Harmonic Distortion

0.004 %

 

 

 

 

 

 

 

 

*: Nominal specification

 

Samsung Electronics Co., Ltd reserves the right to change the specifications without notice.

Weight and dimensions are approximate.

ENG-34

 

ENG-35

 

 

 

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Samsung DVD-P245/XEE manual Troubleshooting, Specifications, Action