Troubleshooting
Bluetooth connect is often disconnected
•If there are obstacles between the devices, the operating distance may be reduced.
•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).
•When using the device with other Bluetooth devices, the connection may be affected by electromagnetic waves. Use the device in environments with fewer wireless devices present.
You cannot hear others speaking
•Adjust the device volume.
•Adjust the volume on the connected device when you cannot hear sounds on your device at full volume.
Sound echoes during a call
Adjust the volume by pressing the Volume button or move to another area.
Others cannot hear you speaking on a call
•Ensure that you are not covering the
•Ensure that the microphone is close to your mouth.
Audio quality is poor
•Wireless network services may be disabled due to issues with the service provider’s network. Ensure to keep the device away from electromagnetic waves.
•Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).
The device works differently as described in the manual
•Available functions may differ depending on the connected device.
•Some features cannot be used when two devices are connected with the device at the same time.
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