Get Started 4

Activate Your Phone

Dependingonyouraccountorhowandwhereyoupurchasedyourphone,itmaybereadytouseor
youmayneedtoactivateitonyourSprintaccount.
n IfyoupurchasedyourphoneataSprintStore,itisprobablyactivatedandreadytouse.
n IfyoureceivedyourphoneinthemailanditisforanewSprintaccountoranewlineofservice,it
isdesignedtoactivateautomatically.
l Whenyouturnthephoneonforthefirsttime,youshouldseeaHands Free Activation
screen,whichmaybefollowedbyaPRL UpdatescreenandaFirmware Updatescreen.
Followtheonscreeninstructionstocontinue.
n Ifyoureceivedyourphoneinthemailandyouareactivatinganewphoneforanexistingnumber
onyouraccount(you’reswappingphones),youcanactivateonyourcomputeronlineordirectly
onyourphone.
l Activateonyourcomputer:
o Gotosprint.com/activateandcompletetheonlineinstructionstoactivateyourphone.
l Activateonyourphone:
o Turnonyournewphone.(Makesuretheoldoneisturnedoff.)Yourphonewill
automaticallyattemptHands-FreeActivation.
o TapActivatetooverrideauto-activationandstartthemanualactivationwizard.
o Followtheonscreenpromptstocompletetheactivationprocess.
n Toconfirmactivation,makeaphonecall.Ifyourphoneisstillnotactivatedoryoudonothave
accesstotheInternet,contactSprintCustomerServiceat1-888-211-4727forassistance.
Tip: DonotpressthePowerbuttonwhilethephoneisbeingactivated.PressingthePowerbutton
cancelstheactivationprocess.
Note: Ifyouarehavinganydifficultywithactivation,contactSprintCustomerServicebycalling1-
888-211-4727fromanyotherphone.

Complete the Setup Screens

Thesetupscreenshelpyousetupcertainfeaturesandpreferencesonyourphone.Onceyour
phonehasbeenturnedonandactivated,youwillseeaWelcomemessage.Youcanthencomplete
thesetupscreens.