Access Email and Data Services on CDMA Networks

If data service is available on a CDMA network, then you only need to set the phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers on the GSM network. If your phone has automatically selected a GSM network while traveling, then you will need to set the phone to CDMA to access CDMA data services. (See Mobile Networks.)

Visit sprint.com/sww for a list of services available in each country.

Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages.

Status Messages

Message Description

Number Not in Service

The number that you entered is not valid.

User Not Available

The phone that you called is either busy, out-of-range, or

 

turned off. Please try again later.

User Not Authorized

The phone that you called is either busy, out-of-range, or

 

turned off. Please try again later.

Please Try Later

This service is temporarily not available. Please try again later.

Service Restricted

Service may not be activated properly. Please contact Sprint

 

Customer Service to report the issue for resolution.

Service Not Available

This feature is not available on the current network.

Emergency Calls Only

Either the service is not activated properly or the current

 

network is available for emergency calling only. Adjust your

 

network settings to check for other available networks. If

 

service is still not available after adjusting the settings, contact

 

Sprint Customer Service to report the issue for resolution

System Busy. Try Later

The system is experiencing heavy traffic. Please try again later.

Service Conflict

This service cannot be enabled because an incompatible

 

service has already been turned on.

Please Try Again

An error occurred. Note the error code and try again.

Self Check Error

A fault was detected with your phone. If this error recurs, note

 

the error and contact Sprint Customer Service.

Self Check Fail

An operational fault was detected with your phone. Note the

 

numeric code, turn your phone off, and contact Sprint

 

Customer Service.

 

 

Sprint Worldwide Wireless Service

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Samsung GT-N7100GRY, GT-N7100WHT manual Status Messages, Access Email and Data Services on Cdma Networks