Appendix
Identifying Problems
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Problem | Possible Solution | |
Poor picture quality. | - | Try another channel. |
| - | Adjust the antenna. |
| - Check all wire connections. | |
Poor sound quality. | - | Try another channel. |
| - | Adjust the antenna. |
No picture or sound. | - | Try another channel. |
| - Press the SOURCE button. | |
| - Make sure the TV is plugged in. | |
| - Check the antenna connections. | |
| - Make sure the MUTE button is off. | |
No sound or sound is too low at | First, check the volume of units connected to your TV (digital broadcasting receiver, DVD, | |
maximum volume. | cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly. | |
Picture rolls vertically. | Check all connections. | |
The TV operates erratically. | Unplug the TV for 30 seconds, then try operating it again. | |
The TV won’t turn on. | Make sure the wall outlet is working. | |
Remote control malfunctions | - Replace the remote control batteries. | |
| - Clean the upper edge of the remote control(transmission window). | |
| - Check the battery terminals. | |
| - Press the TV button to put your remote control in the TV mode. | |
| - Make sure the remote has batteries. | |
| - Check that the “+” and | |
Digital broadcasting screen problem. | Please check the digital signal strength and input antenna. | |
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The image is too light or too dark. | - Adjust the Brightness and Contrast. | |
| - Adjust the Fine tuning. | |
The visual qualities of digital channels | The visual qualities of digital channels may vary depending on the original production | |
vary. | method(analog or digital). | |
| - If the original production method is digital: High visual quality program. | |
| - If the original production method is analog: The digital program displayed on the screen is | |
|
| originally an analog program which has been converted to digital. |
|
| The visual quality is of an SD(Standard Definition) grade. |
Although the TV caption shows HD, | The HD(High Definition) caption that appears when switching channels or when pressing the | |
the visual quality is not satisfactory. | Information button on the remote control means the selected channel is a digital channel. | |
| If the broadcasting station converts an analog signal into digital and transmits the signal, the | |
| visual quality may not be perfect. |
➢The display panel used for the DLP TV is composed of many tiny pixels. These pixels may occasionally appear on the screen.
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