Troubleshooting
SYMPTOMS AND SOLUTIONS
If these instructions do not solve your problem, contact your nearest Samsung authorised service centre.
Power
Symptom | Explanation/Solution | |
| • The battery may not be installed in your camcorder. Insert the battery into the camcorder. | |
The camcorder does not turn on. | • The inserted battery may be discharged. | |
Charge the battery or replace it with a charged one. | ||
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| • If you use the AC power adaptor, make sure it is properly connected to a wall outlet. | |
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| • Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the | |
The power turns off automatically. | camcorder is automatically turned off (“Auto Power Off”). To disable this option, change | |
the setting of “Auto Power Off” to “Off”. ¬page 75 | ||
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| • The battery is almost exhausted. Charge the battery or replace it with a charged one. | |
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Power cannot be turned off. | • Remove the battery or unplug the AC power adaptor, and connect the power supply to | |
the camcorder again before turning it on. | ||
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| • The temperature is too low. | |
The battery discharges quickly. | • The battery is not fully charged. Charge the battery again. | |
• The battery has reached the end of its lifespan and cannot be recharged. Use another | ||
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| battery. | |
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Display
| Symptom | Explanation/Solution |
| The TV screen or LCD display has distorted | • This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice |
| images or has stripes at the top/bottom or | |
| versa. For more details, see the display specification. ¬page 82 | |
| on the left/right. | |
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| Unknown image appears on the LCD screen. | • The camcorder is in Demo mode. If you do not want to see Demo images, change the |
| setting “Demo” to “OFF”. ¬page 79 | |
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98 | Unknown indicator appears on the screen. | • A warning indicator or message appears on the screen. ¬pages 93~97 |
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