Troubleshooting

Display

Symptom

Explanation/Solution

An afterimage remains on the LCD screen.

This occurs if you disconnect the AC power adaptor or remove the battery before turning

 

the power off.

 

 

 

 

 

The image on the LCD screen looks dark.

Ambient light is too bright. Adjust the brightness and angle of the LCD.

 

 

 

Recording

Symptom

Explanation/Solution

 

Pressing the Recording start/stop button

Set your camcorder to the recording mode. ¬page 26

 

There is not enough free space to record on the storage media.

 

does not start recording.

 

Check if memory card is not inserted or write-protect tab is set to lock.

 

 

 

 

The actual recording time is less than the

The estimated recording time may vary depending on content and features used.

 

estimated recording time.

When you record an object that moves fast, the actual recording time may be shortened.

 

 

 

There is no more free space for recording on the storage media. Back up important files

 

 

 

on your PC and format the storage media or delete the unnecessary files.

 

The recording stops automatically.

If you make recordings or delete files frequently, the performance of the storage media

 

 

deteriorates. If this occurs, format the storage media again.

 

 

 

 

 

If you use a memory card with low writing speed, the camcorder automatically stops

 

 

 

recording videos and a corresponding message appears on the LCD screen.

 

 

When recording a subject illuminated by

This is not a malfunction.

 

bright light, a vertical line appears.

 

 

 

 

 

When the screen is exposed to direct sunlight

 

 

 

during recording, the screen becomes red or

This is not a malfunction.

 

black for an instant.

 

 

 

 

During recording, the date/time does not

“Date/Time Display” is set to “Off”. Set the “Date/Time Display” to On. ¬page 68

 

display.

 

 

 

 

 

 

Set your camcorder to the photo recording mode. ¬page 26

 

You cannot record a photo image.

Release the lock on the write-protection tab of the memory card if any.

 

The storage media is full. Use a new memory card or format the storage media.

 

 

 

 

 

¬page 77 Or remove unnecessary images. ¬page 58

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Page 99
Image 99
Samsung HMX-Q11BP, HMX-Q130BP, HMX-Q100UP, HMX-Q10BP, HMX-Q11TP, HMX-Q100BP user manual An afterimage remains on the LCD screen