13 Troubleshooting Guide
Screen issue
The screen is not clear. The screen is blurry. | Adjust Coarse and Fine. | |
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| Remove any accessories (video extension | |
| cable, etc) and try again. | |
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| Set the resolution and frequency to the | |
| recommended level. | |
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The screen appears unstable and shaky. | Check that the resolution and frequency of the | |
| PC and graphics card are set within a range | |
There are shadows or ghost images left on the | ||
compatible with the product. Then, change the | ||
screen. | ||
screen settings if required by referring to the | ||
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| Additional Information on the product menu | |
| and the Standard Signal Mode Table. | |
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The screen is too bright. The screen is too | Adjust Brightness and Contrast. | |
dark. |
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Screen colour is inconsistent. | Go to Picture and adjust the Colo(u)r Space | |
| settings. | |
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White does not really look white. | Go to Picture and adjust the White Balance | |
| settings. | |
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There is no image on the screen and the power | The product is in | |
LED blinks every 0.5 to 1 second. |
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Press any key on the keyboard or move the | ||
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| mouse to return to the previous screen. | |
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The product will turn off automatically. | Go to r System and make sure Sleep Time is | |
| set to Off. | |
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| If a PC is connected to the product, check the | |
| power status of the PC. | |
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| Make sure the power cable is connected | |
| properly to the product and power outlet. | |
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| If the signal from a connected device is not | |
| detected, the product automatically turns off | |
| after 10 to 15 minutes. | |
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Picture quality of the product is different from | Use an HDMI cable to obtain | |
the dealer shop where it was purchased. | (HD) picture quality. | |
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13 Troubleshooting Guide 269