13 Troubleshooting Guide
Screen issue | |
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The screen display does not look normal. | Encoded video content may cause the display |
| to appear corrupted in scenes featuring fast |
| moving objects such as in a sports event or |
| action video. |
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| Low signal level or low picture quality may |
| cause the display to appear corrupted. |
| This does not mean the product is defective. |
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| A cell phone within a distance of |
| radius may cause static on analogue and digital |
| products. |
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The brightness and colour do not look normal. | Go to Screen Adjustment and adjust the |
| screen settings such as Picture Mode, |
| Colo(u)r, Brightness and Sharpness. |
| Refer to page 116 for details about the |
| Screen Adjustment menu. |
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| Go to System and adjust the Energy Saving |
| settings. |
| Refer to page 149 for details about the |
| System menu. |
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| Reset the screen settings to the default |
| settings. |
| Refer to page 130 for details about the |
| Reset Picture menu. |
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Broken lines are displayed on the edges of the | If Picture Size is set to Screen Fit, change the |
screen. | setting to 16:9. |
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Lines (red, green or blue) are displayed on the | These lines are displayed when there is a |
screen. | defect in DATA SOURCE DRIVER IC on the |
| monitor. Contact a Samsung Service Centre to |
| resolve the issue. |
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The display looks unstable and then freezes. | The screen may freeze when a resolution other |
| than the recommended resolution is used or if |
| the signal is not stable. To resolve the issue, |
| change the PC resolution to the recommended |
| resolution. |
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13 Troubleshooting Guide 270