13 Troubleshooting Guide
Sound issue | |
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There is static coming from the speakers. | Check the cable connection. Make sure a |
| video cable is not connected to an audio input |
| port. |
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| Check the signal strength after connecting a |
| cable. |
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| Low signal level can cause corrupted sound. |
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There is audible sound when the volume is | When Speaker Select is set to External, the |
muted. | volume button and mute function are disabled. |
| Adjust the volume for the external speakers. |
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| Audio settings for main speakers are separate |
| from the internal speakers on the product. |
| Changing or muting the volume on the product |
| does not affect an external amplifier(decoder). |
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Sound from the monitor does not change after | Audio settings for main speakers are separate |
Sound Mode is changed. | from the internal speakers on the product. |
| Audio settings on a source device do not affect |
| the internal speaker settings on the product. |
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There is an echo sound coming from the | Different decoding speeds between the |
speakers. | product speakers and external speakers can |
| cause an echo. |
| In this case, set Speaker Select to External |
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Remote control issue | |
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The remote control does not work. | Make sure that the batteries are correctly in |
| place |
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| Check if the batteries are flat. |
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| Check for power failure. |
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| Make sure that the power cord is connected. |
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| Check for any special lighting or neon signs |
| switched on in the vicinity. |
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Source device issue | |
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A beeping sound is heard when my PC is | If a beeping sound is heard when your PC is |
booting. | booting, have your PC serviced. |
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13 Troubleshooting Guide 272