13 Troubleshooting Guide
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There is no sound in HDMI mode. |
| Displayed picture colours may not look normal. | |||||
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| Video or sound may not be available. This can | |||||
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| occur if a source device that only supports an | |||||
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| older version of the HDMI standard is | |||||
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| connected to the product. | |||||
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| If these issues occur, connect an audio cable | |||||
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| along with the HDMI cable. | |||||
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| Some PC graphics cards may not | |||||
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| automatically recognize HDMI signals that do | |||||
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| not include sound. In this case, manually select | |||||
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| a sound input. |
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| Sound input |
| Screen mode | |
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| PC | Auto |
| PC settings | |
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| DVI PC | Audio In(Streo ports) |
| PC settings | |
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The IR sensor is not functioning. |
| Make sure the sensor light turns on when a | |||||
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| button is pressed on the remote control. | |||||
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| If the sensor light does not turn on, turn the | |||||
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| power switch off and then on again on the | ||||
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| back of the product. |
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| (The power LED lights up red when the | ||||
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| screen is switched off.) | ||||
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| If the sensor light still does not turn on after | ||||
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| the power switch is turned off and then on | ||||
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| again, an internal jack may be | ||||
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| disconnected. |
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| Contact your nearest service centre to have | ||||
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| the product serviced. | ||||
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| If the sensor light that is on does not flash | |||||
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| red when a button is pressed on the remote | ||||
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| control, the IR sensor may be defective. | ||||
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| Contact your nearest service centre to have | ||||
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| the product serviced. | ||||
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| If there is no change on the screen when a | |||||
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| button is pressed on the remote control | ||||
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| although the sensor light flashes red, the | ||||
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| mainboard may be defective. | ||||
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| Contact your nearest service centre to have | ||||
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| the product serviced. | ||||
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13 Troubleshooting Guide 274