13 Troubleshooting Guide

 

Other issue

 

 

 

 

 

 

 

 

 

 

 

There is no sound in HDMI mode.

 

Displayed picture colours may not look normal.

 

 

Video or sound may not be available. This can

 

 

occur if a source device that only supports an

 

 

older version of the HDMI standard is

 

 

connected to the product.

 

 

If these issues occur, connect an audio cable

 

 

along with the HDMI cable.

 

 

 

 

 

 

 

 

 

Some PC graphics cards may not

 

 

automatically recognize HDMI signals that do

 

 

not include sound. In this case, manually select

 

 

a sound input.

 

 

 

 

 

 

Sound input

 

Screen mode

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PC

Auto

 

PC settings

 

 

 

 

 

 

 

 

 

 

 

DVI PC

Audio In(Streo ports)

 

PC settings

 

 

 

 

 

 

 

 

The IR sensor is not functioning.

 

Make sure the sensor light turns on when a

 

 

button is pressed on the remote control.

 

 

 

 

 

 

 

 

 

If the sensor light does not turn on, turn the

 

 

 

power switch off and then on again on the

 

 

 

back of the product.

 

 

 

 

 

(The power LED lights up red when the

 

 

 

screen is switched off.)

 

 

 

If the sensor light still does not turn on after

 

 

 

the power switch is turned off and then on

 

 

 

again, an internal jack may be

 

 

 

disconnected.

 

 

 

 

 

Contact your nearest service centre to have

 

 

 

the product serviced.

 

 

 

 

 

 

 

 

 

If the sensor light that is on does not flash

 

 

 

red when a button is pressed on the remote

 

 

 

control, the IR sensor may be defective.

 

 

 

Contact your nearest service centre to have

 

 

 

the product serviced.

 

 

 

 

 

 

 

 

 

If there is no change on the screen when a

 

 

 

button is pressed on the remote control

 

 

 

although the sensor light flashes red, the

 

 

 

mainboard may be defective.

 

 

 

Contact your nearest service centre to have

 

 

 

the product serviced.

 

 

 

 

 

 

 

 

13 Troubleshooting Guide 274