CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

 

 

 

A print job is

The job may be very

Reduce the complexity of the

extremely slow.

complex.

page or try adjusting the print

 

 

quality settings.

Half the page is

The page orientation

Change the page orientation

blank.

setting may be

in your application. See the

 

incorrect.

printer driver help screen.

 

 

 

 

The paper size and

Ensure that the paper size in

 

the paper size

the printer driver settings

 

settings do not

matches the paper in the

 

match.

tray.

 

 

Or, ensure that the paper

 

 

size in the printer driver

 

 

settings matches the paper

 

 

selection in the software

 

 

application settings you use.

The machine

The printer cable is

Disconnect the printer cable

prints, but the

loose or defective.

and reconnect. Try a print job

text is wrong,

 

that you have already printed

garbled, or

 

successfully. If possible,

 

attach the cable and the

incomplete.

 

 

machine to another computer

 

 

 

 

and try a print job that you

 

 

know works. Finally, try a

 

 

new printer cable.

 

 

 

 

The wrong printer

Check the application’s

 

driver was selected.

printer selection menu to

 

 

ensure that your machine is

 

 

selected.

 

 

 

 

The software

Try printing a job from

 

application is

another application.

 

malfunctioning.

 

 

 

 

 

The operating

Exit Windows and reboot the

 

system is

computer. Turn the machine

 

malfunctioning.

off and then back on again.

Pages print, but

The toner cartridge

Redistribute the toner, if

are blank.

is defective or out of

necessary. See page 28.

 

toner.

If necessary, replace the

 

 

toner cartridge.

 

 

 

 

The file may have

Check the file to ensure that

 

blank pages.

it does not contain blank

 

 

pages.

 

 

 

 

Some parts, such as

Contact a service

 

the controller or the

representative.

 

board, may be

 

 

defective.

 

The machine

Incompatibility

Printing the PDF file as an

does not print

between the PDF

image may solve this

PDF file

file and the Acrobat

problem. Turn on Print As

correctly. Some

products.

Image from the Acrobat

parts of

 

printing options.

graphics, text, or

 

It will take longer to

illustrations are

 

print when you print a

missing.

 

PDF file as an image.

 

 

 

CONDITION

POSSIBLE

SUGGESTED SOLUTIONS

CAUSE

 

 

 

 

 

Your machine

The oil used to

It is a temporary issue.

has an odd smell

protect the fuser is

 

during initial

evaporating.

 

use.

 

 

The print quality

The resolution of the

Reduce the photo size. If you

of photos is not

photo is very low.

increase the photo size in the

good. Images

 

software application, the

are not clear.

 

resolution will be reduced.

 

 

 

 

 

Before printing,

Using damp paper

This is not a problem. Just

the machine

can cause vapor

keep printing.

emits vapor near

during printing.

 

the output tray.

 

 

 

 

 

Troubleshooting_ 35

Page 35
Image 35
Samsung ML-2240 Print job is, Extremely slow, Half the page is, Blank, Prints, but, Text is wrong, Garbled, or, Incomplete