Samsung ML-2240 manual Common Windows problems, Common Linux problems

CONDITION		SUGGESTED SOLUTIONS
Curl	If the printed paper is curled or paper does not feed
	into the machine:
	• Turn over the stack of paper in the tray. Also try
		rotating the paper 180° in the tray.
	• Change the printer option and try again. Go to
		printer properties, click Paper tab, and set type
		to Thin. Refer to the Software section for
		details.
An unknown image	Your machine is probably being used at an altitude
repetitively appears	of 1,000 m (3,281 ft) or above.
on a next few	The high altitude may affect the print quality such
sheets or loose	as loose toner or light imaging. You can set this
toner, light print, or	option through Paper or Printer tab in printer
contamination	driver’s properties.
occurs.
Common Windows problems
CONDITION		SUGGESTED SOLUTIONS
“File in Use”		Exit all software applications. Remove all
message appears		software from the StartUp Group, then restart
during installation.		Windows. Reinstall the printer driver.
“General Protection		Close all other applications, reboot Windows
Fault”, “Exception		and try printing again.
OE”, “Spool32”, or
“Illegal Operation”
messages appear.
“Fail To Print”, “A		These messages may appear during printing.
printer timeout error		Just keep waiting until the machine finishes
occurred.” messages		printing. If the message appears in ready mode
appear.		or after printing has been completed, check the
		connection and/or whether an error has
		occurred.

Refer to the Microsoft Windows documentation that came with your computer for further information on Windows error messages.

Common Linux problems

CONDITION	SUGGESTED SOLUTIONS
The machine does	• Check if the printer driver is installed in your
not print.	system. Open Unified Driver Configurator
	and switch to the Printers tab in Printers
	configuration window to look at the list of
	available printers. Make sure that your
	machine is displayed on the list. If not,
	please, invoke Add new printer wizard to set
	up your device.
	• Check if the printer is started. Open Printers
	configuration and select your machine on the
	printers list. Look at the description in the
	Selected printer pane. If its status contains
	“(stopped)” string, please, press the Start
	button. After that normal operation of the
	printer should be restored. The "stopped"
	status might be activated when some
	problems in printing occurred.
	• Check if your application has special print
	option such as “-oraw”. If “-oraw” is specified
	in the command line parameter then remove
	it to print properly. For Gimp front-end, select
	“print” -> “Setup printer” and edit command
	line parameter in the command item.
The machine does	The problem is solved in AFPL Ghostscript v.
not print whole pages	8.52 or above. Download the latest version of
and its output is half	AFPL Ghostscript from http://sourceforge.net/
page printed.	projects/ghostscript/ and install it to solve this
	problem.
I encounter error	Please avoid changing print job parameters (via
“Unable to open mfp	LPR GUI, for example) while a print job is in
port device file!”	progress. Known versions of CUPS server
when printing a	break the print job whenever print options are
	changed and then try to restart the job from the
document.
	beginning. Since Unified Linux Driver locks mfp
	port while printing, the abrupt termination of the
	driver keeps the port locked and therefore
	unavailable for subsequent print jobs. If this
	situation occurred, please, try to release the
	mfp port.

Refer to Linux User’s Guide that came with your computer for further information on Linux error messages.

38_Troubleshooting