Common Linux problems |
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Condition |
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| Suggested solutions |
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| • Check if the printer driver is installed in your |
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| system. Open Unified Driver Configurator |
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| and switch to the Printers tab in Printers |
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| configuration window to look at the list of |
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| available printers. Make sure that your |
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| machine is displayed on the list. If not, |
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| please, invoke Add new printer wizard to set |
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The print doesn’t |
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| up your device. |
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| • Check if the printer is started. Open Printers |
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print. |
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| configuration and select your machine on |
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| the printers list. Look at the description in |
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| the Selected printer pane. If its status |
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| contains “(stopped)” string, please, press |
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| the Start button. After that normal operation |
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| of the printer should be restored. The |
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| "stopped" status might be activated when |
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| some problems in printing occurred. |
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| Please avoid changing print job parameters |
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| (via LPR GUI, for example) while a print job is |
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| in progress. Known versions of CUPS server |
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I encounter error |
| break the print job whenever print options are |
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“Unable to open |
| changed and then try to restart the job from |
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MFP port device |
| the beginning. Since Unified Linux Driver |
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file!” when printing |
| locks port while printing, the abrupt |
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a document. |
| termination of the driver keeps the port locked |
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| and therefore unavailable for subsequent print |
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| jobs. If this situation occurred, please, try to |
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| release the port. |
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Common Macintosh problems |
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Condition |
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| Suggested solutions |
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The printer does not |
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| You should change the Print Method |
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print a document from |
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| option to Print as Image when you print |
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Acrobat Reader. |
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| from Acrobat Reader. |
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The document has |
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printed, but the print job |
| Update your Mac OS to OS 10.3.3 or |
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has not disappeared |
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| higher. |
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from the spooler in Mac |
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OS 10.3.2. |
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9.14 <Troubleshooting>
