Toner cartridge-related messages
Message | Meaning | Suggested solutions |
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Install Toner | The toner cartridge is installed | Reinstall the toner cartridge two or three times. If the problem persists, the toner |
| improperly, or not installed. | cartridge is not being detected. Please contact the service representatives. |
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Invalid Toner | The toner cartridge you have | Install a |
| installed is not for your printer. |
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Toner Low | The toner cartridge is almost | Take out the toner cartridge and thoroughly shake it. By doing this, you can temporarily |
| empty. | reestablish printing operations. |
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NonGenuine Toner | The toner cartridge installed is not | You can select either Stop or Continue. If you do not select any, the printer will work as |
Stop | a genuine cartridge. | Stop is selected. |
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| If you select Stop, you cannot print until the genuine cartridge is installed. However, you |
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| can still print any kind of reports. |
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| If you select Continue, you can keep printing but the quality cannot be guaranteed, and the |
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| product support is no longer provided. |
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| If you want to change the selection, turn the printer off and on to have this message appear |
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| again, and then |
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NonGenuine Toner | The toner cartridge installed is not | This message appears when you selected Stop at the NonGenuine Toner prompt. |
Replace Toner1 | a genuine cartridge. | Install the genuine toner cartridge. |
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NonGenuine Toner | The toner cartridge installed is not | This message appears when you selected Continue at the NonGenuine Toner prompt. |
Replace Toner | a genuine cartridge. | Install the genuine toner cartridge. |
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Toner Low | The toner in the cartridge has run | Install a new genuine toner cartridge. |
Replace Toner | out. | You can keep printing but the quality cannot be guaranteed, and the product support is no |
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| longer provided. |
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| You can configure not to see the Toner Low Replace Toner message. See page 8.3. |
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Replace Toner | The toner in the cartridge has run | This message appears when you turned off the Toner Low Replace Toner message. See |
| out. | page 8.3. |
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| Install a new genuine toner cartridge. |
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| You can keep printing but the quality cannot be guaranteed, and the product support is no |
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| longer provided. |
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Toner Exhausted | The lifespan of the toner cartridge | You can select either Stop or Continue. If you do not select any, the printer will work as |
Stop | is reached. | Stop is selected. |
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| If you select Stop, you cannot print until the genuine cartridge is installed. |
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| If you select Continue, you can keep printing but the quality cannot be guaranteed, and the |
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| product support is no longer provided. |
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| If you want to change the selection, turn the printer off and on to have this message appear |
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| again, and then |
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Toner Exhausted | The lifespan of the toner cartridge | This message appears when you selected Stop at the Toner Exhausted prompt. |
Replace Toner1 | is reached. | Install the genuine toner cartridge. |
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Toner Exhausted | The lifespan of the toner cartridge | This message appears when you selected Continue at the Toner Exhausted prompt. |
Replace Toner | is reached. | Install the genuine toner cartridge. |
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9.8 <Troubleshooting>
