Samsung NE595N0PBSR Surface units, Will not maintain, Rolling boil or, Will not cook fast

PROBLEM.	POSSIBLE CAUSE		SOLUTION
The surface units	Improper cookware is being used.	•	Use pans which are flat and match the
will not maintain			diameter of the surface unit selected.
a rolling boil or	In some areas, the power (voltage)	•	Cover the pan with a lid until the desired
will not cook fast	may be low.		heat is obtained.
enough.
The surface units	A fuse in your home may be blown	•	Replace the fuse or reset the circuit
will not turn on.	or the circuit breaker tripped.		breaker.
	The cooktop controls are set	•	Check to see the correct control is set for
	improperly.		the surface unit you are using.
The surface unit	This is normal. The unit is still on and hot.
stops glowing when
changed to a lower
setting.
Areas of	Food spillover was not cleaned.	•	Refer to the section on care and cleaning
discoloration on the			of the glass cooktop on page 56.
cooktop.	The surface is hot and the model	•	This is normal. The surface may appear
	features a light-colored cooktop.		discolored when it is hot. This is temporary
			and will disappear as the glass cools.
The surface unit	This is normal.	•	The element will cycle on and off to
frequently cycles on			maintain the power setting.
and off.
The oven will not	The range is not completely	•	Make sure the electrical plug is inserted
turn on.	plugged into the electrical outlet.		into a live, properly grounded outlet.
	A fuse in your home may be blown	•	Replace the fuse or reset the circuit
	or the circuit breaker tripped.		breaker.
	The oven controls have been set	•	See the chapter on operating the oven.
	improperly.
	The oven is too hot.	•	Allow the oven to cool.
The appliance will	The appliance is not completely	•	Make sure the power cord is plugged into
not turn on.	plugged into the electrical outlet or		a live, properly grounded outlet. Check the
	a fuse in your home may be blown		fuse and circuit breakers.
	or the circuit breaker tripped.
	Incomplete service wiring.	•	Call for service.
	Power outage.	•	Check to see if the house lights will turn
			on. If required, call your local electric
			company for service.
The oven light will	The light bulb is loose or defective.	•	Tighten or replace the bulb.
not turn on.
	The switch operating light is	•	Call for service.
	broken.
Oven smokes	The control has not been set	•	Refer to the section on setting oven
excessively during	properly.		controls.
broiling.		•	Make sure the oven door is opened to the
			broil stop position.
	The meat has been placed too	•	Reposition the rack to provide proper
	close to the element.		clearance between the meat and the
			element. Preheat the broil element for
			searing.
	The meat has not been properly	•	Remove the excess fat from the meat. Cut
	prepared.		away fatty edges that may curl, leaving the
			lean intact.
	Grease has built up on oven	•	Regular cleaning is necessary when
	surfaces.		broiling frequently.

Troubleshooting _62

TROUBLESHOOTING

(IB_Better)NE595N0PBSR_AA_DG68-00430A-03_EN.indd 62 2013-05-20 �� 3:48:42