Appendix
| AFRICA |
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ANGOLA | http://www.samsung.com | ||
BOTSWANA | http://www.samsung.com | ||
CAMEROON | 7095- 0077 | http://www.samsung.com | |
COTE D’ IVOIRE | 8000 0077 | http://www.samsung.com | |
GHANA | http://www.samsung.com | ||
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KENYA | 0800 724 000 | http://www.samsung.com | |
NAMIBIA | 8197267864 | http://www.samsung.com | |
NIGERIA | http://www.samsung.com | ||
SENEGAL | http://www.samsung.com | ||
SOUTH AFRICA | http://www.samsung.com | ||
TANZANIA | 0685 88 99 00 | http://www.samsung.com | |
UGANDA | 0800 300 300 | http://www.samsung.com | |
ZAMBIA | 211350370 | http://www.samsung.com |
Responsibility for the Pay Service (Cost to Customers)
NOTE
When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases.
Not a product defect
Cleaning of the product, Adjustment, Explanation,
•If a service technician gives instructions on how to use product or simply adjusts options without disassembling product.
•If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)
•If a product is reinstalled or devices are connected additionally after installing the purchased product for the first time.
•If a product is reinstalled to move to a different spot or to move to a different house.
•If customer requests instructions on how to use because of another company’s product.
•If customer requests instructions on how to use the network or another company’s program.
•If customer requests software installation and setup for the product.
•If a service technician removes/cleans dusts or foreign materials inside of the product.
•If customer requests an installation additionally after purchasing a product through home- shopping or online.
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