Restoring the computer
Restore is a function that enables restoring the computer to a saved point when the computer was purchased or a
The Restore function provides the Basic Restore and Complete Restore options.
1 – When Windows is running:
Click Start > All Programs > Samsung >
Samsung Recovery Solution > Samsung Recovery Solution.
–When Windows does not start:
Turn the computer on and press the F4 key when the boot screen (SAMSUNG logo) appears. After a moment, the computer boots up in Restoration mode and the Samsung Recovery Solution screen appears.
For computers supporting the touch screen function, the touch screen function does not work during Restore Mode. In this case, please use the touchpad or mouse.
2 If the initial menu screen appears, click Restore.
If you click Select by Symptom, the Select by Symptom menu appears. If you select a symptom, a recommended restoration option will blink. Click the restoration option to continue.
3 Select either Basic Restore or Complete Restore from the Restore menu.
A Basic Restore restores the major Windows files only while maintaining the user configuration and data on the C drive in a short time.
A Complete Restore deletes the entire C drive and then restores the contents of the C drive.
Run Complete Restore if the computer does not work even after Basic Restore has been completed.