QWhen you are unable to make a call when using a switchboard

AIn general, the dial tone of a switchboard or a digital phone switching system is not continuous unlike that of a PSTN line. Therefore, the modem may not make a call because it may recognize the dial tone as a busy signal. In this case, perform either of the following:

Using AT command

Add ATX3 command for initialization.

Alternatively, enter ATX3 command first before make a phone call.

The modem will not check the dial tone before making a phone call.

Configuring the Modem in the Control Panel

For Windows 7

Click Start and type "Phone" in the search Box.

For Windows Vista

Click Start > Control Panel > Hardware and Sound.

Click on Phone and Modem Options.

In the Modem tab, select an installed modem and click Properties.

For Windows 7

In the Modem tab of the Modem Properties window, uncheck "wait for dial tone before dialing" option.

For Windows Vista

In the Modem tab of the Modem Properties window, unselect the Make a phone call after waiting for a dial tone option.

When the settings are complete, click the OK button.

If you cannot make a phone call starting with a 0, such as 01432, 01421, 01433, etc., this is because the private switching system is set to block long distance calls. Ask your switching system administrator.

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Samsung NP-R430-JS01UA 134,  Using AT command,  Configuring the Modem in the Control Panel  For Windows,  For Windows