Samsung NV66M3571BS/EE manual Information codes

Problem	Cause	Action
The oven does not	• If the door is often	• Do not frequently open
cook properly.	opened during cooking.	the door unless you
		are cooking things that
		need to be turned. If you
		frequently open the door,
		the interior temperature
		will be lower and this
		may affect the results of
		your cooking.
The set is warm	• This is because pyro	• This is not a product
during pyro cleaning.	cleaning uses high	malfunction, so there is
	temperatures.	no need to worry.
There is a burning	• Pyro cleaning uses high	• This is not a product
smell during pyro	temperatures, so you	malfunction, so there is
cleaning.	may smell food residue	no need to worry.
	burning.
Steam cleaning does	• This is because the	• Cool the oven and then
not work.	temperature is too high.	use.
Dual cook mode does	• If the divider is not	• Insert the divider
not work.	properly assembled.	correctly and use.
Single cook mode	• If the divider is inserted	• Take out the divider and
does not work.	in the oven.	use.

Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code	Meaning	Action
C-d1	Door lock malfunctions.
		Turn off the oven and then
C-20
	Sensor malfunctions.	restart. If the problem
C-21
		continues, turn off all power
C-22
		for 30 seconds or more and
C-F1	Only occurs during EEPROM Read/	then reconnect. If the problem
	Write.	is not fixed, please contact a
		service centre.
C-F0	If there is no communication
	between the main PCB and sub PCB.
		Turn off the oven and then
		restart. If the problem
	Occurs when a communication	continues, turn off all power
C-F2	problem is maintained between the	for 30 seconds or more and
	Touch IC <-> Main or Sub micom.	then reconnect. If the problem
		is not fixed, please contact a
		service centre.
		Clean the buttons and make
	Button problem	sure there is no water on/
		around them. Turn off the
C-d0	Occurs when a button is pressed and
		oven and try again. If the
	held for a period of time.
		problem continues, contact a
		local Samsung service centre.

English  39

Troubleshooting

NV66M3571BS_EE_DG68-00890A-01_SV+NO+FI+DA+EN.indb 39

2017-03-14 ￿￿ 12:06:28