Samsung NV70K3370BS/OL manual Troubleshooting, Checkpoints

Troubleshooting

Checkpoints

If you encounter a problem with the oven, first check the table below and try the suggestions. If the problem continues, contact a local Samsung service centre.

Problem	Cause	Action
The buttons cannot	• If there is foreign matter	• Remove the foreign
be pressed properly.	caught between the	matter and try again.
	buttons
	• Touch model: if there is	• Remove the moisture and
	moisture on the exterior	try again.
	• If the lock function is set	• Check whether the lock
		function is set.
The time is not	• If there is no power	• Check whether there is
displayed.	supplied	power supplied.
The oven does not	• If there is no power	• Check whether there is
work.	supplied	power supplied.
The oven stops while	• If it is unplugged from	• Reconnect the power.
in operation.	the power socket
The power turns off	• If continuous cooking	• After cooking for a long
during operation.	takes a long time	time, let the oven cool.
	• If the cooling fan does	• Listen for the sound of
	not work	the cooling fan.
	• If the oven is installed	• Keep the gaps specified
	in a place without good	in the product installation
	ventilation	guide.
	• When using several	• Use a single plug.
	power plugs in the same
	socket
There is no power to	• If there is no power	• Check whether there is
the oven.	supplied	power supplied.

Problem	Cause	Action
The oven exterior	• If the oven is installed	• Keep the gaps specified
is too hot during	in a place without good	in the product installation
operation.	ventilation	guide.
The door cannot be	• If there is food residue	• Clean the oven well and
opened properly.	stuck between the door	then open the door again.
	and product interior
The interior light is	• If the lamp turns on and	• The lamp automatically
dim or does not turn	then off	turns off after a certain
on.		amount of time to save
		power. You can turn it
		on again by pressing the
		oven light button.
	• If the lamp is covered	• Clean the inside of the
	by foreign matter during	oven and then check.
	cooking
Electric shock occurs	• If the power is not	• Check whether the
on the oven.	properly grounded	power supply is properly
		grounded.
	• If you are using a socket
	without grounding
There is water	• There may be water or	• Let the oven cool and
dripping.	steam in some cases	then wipe with a dry dish
	depending on the food.	towel.
There is steam
	This is not a product
through a crack in
	malfunction.
the door.
There is water
remaining in the oven.
The brightness inside	• The brightness changes	• Power output changes
the oven varies.	depending on power	during cooking are not
	output changes.	malfunctions, so there is
		no need to worry.
		English  29

Troubleshooting

NV70K3370BS_OL_DG68-00753A-01_BG+HR+MK+RO+SQ+SR+SL+EN.indb 29

2016-12-19 ￿￿ 11:11:11