Manuals / Xerox / Computer Equipment / All in One Printer

Xerox Pro 580 manual Troubleshooting, Appendix

Models: Pro 580

1 194

Download 194 pages 54.91 Kb

Page 6

Troubleshooting	6.1
Clearing Jams	6.2
LCD Error Messages	6.7
Fax Problems	6.10
General Printing Problems	6.12
Print Quality Problems	6.14
Resetting the Machine	6.19

Appendix	A.1
Specifications	A.2
Print Media	A.7
Selecting Print Media	A.7
Specialty Paper Guidelines	A.10
Safety Information	A.11
FCC Regulations	A.11
Data Coupler Information	A.12
Canadian Certification	A.14
Radio Frequency Emissions	A.16
Laser Safety	A.17

viContents

Image 6

Xerox Pro 580 manual Troubleshooting, Appendix

Contents

Page 2001 by Xerox Corporation. All rights reserved CONTENTS Installing SoftwareGetting Started Fax and Copy Operations 3.57 MaintenancePrinting PrintingTroubleshooting AppendixGETTING STARTED Installing the WorkCentre ProIntroduction Print IntroductionWelcome CopyInformation and Service Supplies Safety Notes Never spill liquid of any kind on the WorkCentre Pro Use of an extension cord with the WorkCentre Pro 580 is not recommended or authorized WorkCentre Pro ContentsPower cord Document exit trayDocument input tray Supports original documents Document guides Main Components and FunctionsScanner Components Automatic document feeder Document exit trayPaper Exit tray Printer Path ComponentsAutomatic paper feeder extension tray Paper guidesPower cord connector Rear ViewInside View Telephone line jack Extension IEEE 1284 Parallel cableControl Panel Components Toner Save Turns Toner Save mode on or offTwenty One-Touch Buttons Store frequently dialed fax numbers Flash/Status Redial/PauseInstalling the WorkCentre Pro Choosing a LocationPreparing Your Machine for Use Document Exit Tray Attaching the TraysDocument Input Tray ExtenderHandset and Handset Cradle Connecting to the Phone Line Telephone LineExtension Phone Connecting to the Computer 1.18 Getting StartedPlugging In the AC Power Cord Loading Paper 3 Insert the paper with the print side facing you and the top of the page going into the tray first Installing the Laser Printer Cartridge 1.22 Getting Started4 Locate the cartridge slots inside the machine, one on each side 6 Close the cover. Make sure that the cover is securely closedGetting Started Setting the Date and Time Setting Your Fax Number and Name System ID 1.26 Getting Started Entering Alphanumeric Characters Keypad Character Assignments Assigned numbers, letters, or charactersEditing Name Using Save ModesPower Save Mode Toner Save ModeAlthough you turned Power Save mode off by pressing Paper Save Mode 2-up Toll Save Mode 1.32 Getting StartedUn-installing Software INSTALLING SOFTWAREInstalling the Software System RequirementsMemory 32 MB System RequirementsMinimal requirements RecommendedInstalling the Software 4 The installation will proceed, displaying the progress screens Un-installing Software 4 When un-installation is done, click OK 5 Restart your computer manually to complete the un- installation2.6 Installing Software Sending a Fax Setting up the WorkCentre ProFAX AND COPY OPERATIONS 3.12Setting up the WorkCentre Pro Setting VolumeRinger Volume Setting Alert Tones Speaker Volume3 Press the Start/Enter button to access the Key Volume menu 5 To return to Standby mode, press the Stop button3.4 Fax and Copy Operations Setting User-Selectable Features Setting a FeatureSelectable Options LANGUAGESEND FROM MEMORY SENDING CONFIRM FAX PAPER SIZEAUTO REDUCTION DISCARD SIZE RINGS TO ANSWERSTAMP RCV. NAME ECM MODECALLER ID Start/Enter button JUNK FAX BARRIER Press or repeatedly to select your desired setting Sending a Fax Preparing Documents for Faxing or CopyingSetting Document Resolution and Contrast ACCEPTABLE DOCUMENTS for ADF2 or More Sheets Mode ResolutionContrast Recommended forLoading Documents Canceling a Transmission Sending a Fax AutomaticallyConfirming a Transmission Sending a Fax After Talking Automatic RedialingLast Number Redialing Voice Request Sending a Voice RequestAnswering a Voice Request Receiving a Fax About Reception ModesJUL-21 1530 FAX Current reception mode Receiving Automatically in FAX Mode Receiving in AUTO Mode3 If a fax signal is not sensed when the machine answers the call, you will hear a second ringing tone indicating a voice phone call Receiving Automatically in ANS/ FAX Mode Receiving Manually Using an Extension Telephone Receiving Manually in TEL Mode3.26 Fax and Copy Operations Making a Copy Copying OverviewMaking a Quick Copy Using Advanced Copy Features Automatic Dialing Inserting a PauseOne-Touch Dialing Storing a Number for One-Touch dialingSending a Fax Using a One-Touch Number Editing a Number for One-Touch DialingUsing Address Label Speed Dialing Storing a Number for Speed DialingSending a Fax Using a Speed Number Editing a Number for Speed DialingGroup Dialing for Multi-Address Transmission Storing One-Touch or Speed Dial Numbers for Group DialingOr If you do not want to assign a name, skip this procedure Editing Group Dial Numbers Sending a Fax Using Group Dialing Multi- Address Transmission ControlCentre Lite NOTE To enter a pause in the phone number, input the letter P Saving and Using Phonebooks 3 Choose Save PhonebookSearching for a Programmed Number in the Memory Searching Sequentially through the MemorySearching by the First Letter Chain Dialing Advanced Fax Broadcastingthe Start/Enter button. The stored number appears on the display Delayed Fax 3.48 Fax and Copy OperationsThe current time Priority Fax One-touch by pressing a one-touch button What is Polling? PollingPolling Transmission 7 Press or to highlight YES or NO, then press the Start/Enter button Polling Reception Adding Documents To a Scheduled Operation Fax and Copy OperationsCanceling a Scheduled Operation 3.56 Fax and Copy OperationsAdditional Functions Sending a FlashSetting Time and Destination for Forwarding Faxes Monitoring a Dual Job StatusForwarding Received Faxes Turning Fax Forwarding On or Off Editing Fax Forwarding Setting Time for Toll Save Fax Toll Save FaxingSending a Toll Save Fax 3.62 Fax and Copy Operations Help Printing ReportsTo Print Lists Sent JournalSchedule Information Power Failure ReportSending Confirmation System Data ListPrinting PRINTINGPrint Media Fitting Your Document To a Selected Paper SizeSelecting Media Types Print MediaSelecting Print Media What to ConsiderSelecting Media Sizes Get the Right PaperPaper that Might Not Work Using the Automatic Paper Feeder Other Custom SizeFor paper Print Side Up Using the Manual Paper Feeder Manual paper feederLoad the label sheet with the adhesive backing facing away from you Start/Enter Specialty Paper Guidelines Printing Printing a Document4.12 Printing 7 Click OK to start printing Canceling a Print Job 3. Select the WorkCentre ProPrinting Help Printing Several Pages Per SheetScaling Your Document Fitting Your Document To a Selected Paper Size 4.18 Printing Select the paper sizePrinting Posters Select the poster style4.20 Printing Overlap=0Overlap=5Printing Watermarks To use an existing watermarkTo create or edit a watermark 4.22 PrintingUsing Page Overlay What is an Overlay?To delete a watermark Creating a New Page Overlay Using Page Overlay Answering No to the message box cancels overlay printing Deleting a Page Overlay 3 Click Delete OverlaySetting Up Host Computer Printing in a Network Environment1 Right-click the Start menu, and select Explorer Setting Up Client PC5 From the Start menu, select Settings, then Printers 2 Open your network folder in the left column4.30 Printing MAINTENANCE The topics included in this chapter areGuidelines for Maintenance Clearing Memory5.2 Maintenance Cleaning the OPC Drum MaintenanceAdjusting Shading Setting the Machine to be Checked by PhoneAuto Supply Ordering 5.6 Maintenance Cleaning the Machine Cleaning the OutsideCleaning the Inside Cleaning the Document Scanner Maintenance 3 Wipe the roller surface with a soft cloth dampened with water5 Carefully wipe the scanning glass with a soft, dry cloth 7 Perform the shading adjustment. See “Adjusting Shading” on page 5.10 MaintenanceCaring for the Laser Printer Cartridge Expected Cartridge LifeReplacing the Laser Printer Cartridge 5.12 Maintenance 6 Close the front cover firmly until it snaps closed Automatic Document Feeder Rubber Pad Replacement Fax Problems TROUBLESHOOTINGLCD Error Messages General Printing ProblemsClearing Jams Document Jams While Sending a FaxPaper Jams While the Machine is Printing Paper Jams Inside the WorkCentre Pro 5 Reinstall the laser printer cartridge and close the front cover WARNING The fuser is hot. Use caution when removing the jammed paper3 Using both hands, gently pull the paper towards you TroubleshootingTips for Avoiding Paper Jams Display LCD Error MessagesSolution MeaningMeaning SolutionDisplay The remote machine hasMeaning SolutionDisplay Wait until the WorkCentre ProFax Problems SymptomCause and Solution Line errors due to excessive noise on the phone SymptomCause and Solution You may have chosen the wrong paper settingsGeneral Printing Problems ProblemPossible Cause and Remedy Problem the Start menu, select Settings and PrintersPossible Cause and Remedy AaBbCc Print Quality ProblemsAaBbCc AaBbCcAaBbCc AaBbCcProblem AaBbCcAaBbCc ProblemAaBbCc AaBbCcProblem AaBbCc AaBbCc AaBbCc AaBbCc AaBbCcPossible Cause and Remedy AaBbCc ProblemAaBbCc AaBbCc3 Press the Scroll/Volume button 4 Press the Stop button Resetting the Machine1 Press the Stop button 2 Press the Scroll/Volume button NOTE This programming sequence must be performed within 1.5 seconds6.20 Troubleshooting This page intentionally left blankLaser Safety APPENDIXSpecifications Print MediaPower SpecificationsSpecification ItemsPrint SpecificationItems ScanCopy SpecificationItems TelephoneAutomatic SpecificationItems Paper FeederAutomatic SpecificationItems DocumentSelecting Media Types Print MediaSelecting Print Media What to ConsiderA.8 Appendix Do not use the following types of paper with the WorkCentre Pro Selecting Media SizesOther Custom Size Specialty Paper Guidelines Safety Information FCC RegulationsSend Header Requirements Data Coupler Information Immediately notify you of their temporary action Canadian Certification Appendix A.15 Increase the separation between the equipment and receiver Radio Frequency EmissionsReorient or relocate the receiving antenna Consult the dealer or an experienced radio/TV technician for helpLaser Safety Appendix A.17This page intentionally left blank A.18 AppendixINDEX Page Page uninstall watermarks, printing