Problem

Possible Cause and Remedy

 

 

Half of the page is blank.

• The page layout is too complex. Simplify the

 

page layout and remove any unnecessary

 

graphics from the document.

 

• The page orientation setting may be incorrect.

 

Change the page orientation in the Printer

 

Properties or Print Setup dialog box.

 

• The paper size and the software paper size

 

settings do not match. Insert the correct paper

 

into the machine or change the software paper

 

size settings in the Print Setup dialog box.

 

• Scaling may be set to less than 100%. Change

 

the Scaling setting in the Printer Properties

 

dialog box.

 

• The printer cable specifications may be

 

incorrect. Use or replace the cable with an IEEE-

 

1284 rated cable.

 

 

Your machine prints the

• The printer cable might not be connected

wrong data, or it prints

properly. Check the printer cable connection.

incorrect characters.

• There may be a problem with the printer driver

 

 

software. Exit Windows and reboot the

 

computer. Turn the WorkCentre Pro 580 off and

 

then back on again.

 

• The printer cable specifications may be

 

incorrect. Use or replace the cable with an IEEE-

 

1284 rated cable.

 

 

Printing is too slow.

• If using Windows 95/98/ME, the Spooling

 

Setting may be set incorrectly. From the Start

 

menu, select Settings and Printers. Click the

 

WorkCentre Pro 580 icon with the right mouse

 

button, select Properties, click the Details

 

tab, and then click the Spool Settings button.

 

Select the desired spool setting from the

 

available choices.

 

• If you are using Windows NT/2000, the

 

Scheduling setting may be set incorrectly. From

 

the Start menu, select Settings and Printers.

 

Click the WorkCentre Pro 580, icon with the

 

right mouse button, select Properties, click the

 

Scheduling tab. Then, select the desired

 

scheduling setting from the available choices.

 

 

Troubleshooting 6.13

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Xerox Pro 580 Change the page orientation in the Printer, Properties or Print Setup dialog box, Dialog box, Rated cable