Xerox Pro 580 manual AaBbCc, Problem, Possible Cause and Remedy

Problem	Possible Cause and Remedy
Black pages	• The laser printer cartridge may not be installed
	properly. Remove the cartridge and reinsert it.
	• The laser printer cartridge may be defective and need
	replacing. Install a new laser printer cartridge.
	• The printer may require repairs. Contact a service
	representative.

Loose toner	• Clean the inside of the printer.
	• Check the paper type and quality. See “Print Media” on
	page A.7.
	• Try installing a new laser printer cartridge.

		• If the problem persists, the WorkCentre Pro 580 may
		require repairs. Contact a service representative.
Character Voids		Character voids are white areas within the parts of
		characters that should be solid black:
	A
		• If you are using transparencies when you experience
		this problem, try another type of transparency.
		(Because of the composition of transparency media,
		some character voids are normal.)

•You may be printing on the wrong surface on the paper. Remove the paper and turn it around.

•The paper may not meet paper specifications. See “Print Media” on page A.7.

Horizontal stripes If horizontally aligned black streaks or smears appear:
		• The laser printer cartridge may be installed improperly.
	AaBbCc
		Remove the cartridge and reinsert it.
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		• The laser printer cartridge may be defective. Install a
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		new laser printer cartridge.
	AaBbCc
		• If the problem persists, the WorkCentre Pro 580 may
	AaBbCc
		require repairs. Contact a service representative.

6.18Troubleshooting