You can cancel a Voice Request by pressing the OHD/ V.Req button again while you are sending or receiving a document.

Answering a Voice Request

When the phone rings after sending or receiving a fax, pick up the handset and answer it.

If you do not answer the Voice Request, the WorkCentre Pro 580 prints out the phone number from the location that made the Voice Request, as well as the time and date that the request was made.

Fax and Copy Operations 3.19

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Xerox Pro 580 manual Answering a Voice Request