Print Quality Problems | Xerox Pro 580 instruction

Print Quality Problems

	Problem	Possible Cause and Remedy
	Light or faded print	If a vertical white streak or faded area appears on the
		page:
	AaBbCc	• The toner supply is low. Install a new laser printer
	AaBbCc	cartridge.
	AaBbCc	cartridge.
	AaBbCc	• The paper may not meet paper specifications (for
	AaBbCc	• The paper may not meet paper specifications (for
	AaBbCc	example, the paper is too moist or too rough). See
	AaBbCc	example, the paper is too moist or too rough). See
	AaBbCc	“Print Media” on page A.7.
	AaBbCc	• If the whole page is light, Toner Save Mode may be on.
		• If the whole page is light, Toner Save Mode may be on.
		Turn the Toner Save Mode option off on front panel or
		within the printer properties as your setting. See page
		1.29 and page 4.13 respectively.
		• A combination of faded and smeared defects may
		indicate that the laser printer cartridge needs cleaning.
		See “Cleaning the OPC Drum” on page 5.3.
		• The surface of scanner parts inside the machine may
		be dirty. See “Cleaning the Document Scanner” on
		page 5.8.
	Toner specks	• The paper may not meet paper specifications. See
	AaBbCc	“Print Media” on page A.7.
	AaBbCc	• The transfer roller area may be dirty. See “Cleaning
	AaBbCc	the Inside” on page 5.7.
	AaBbCc	• The paper path may need cleaning. See “Cleaning the
	AaBbCc	Inside” on page 5.7.
	AaBbCc	• The surface of scanner parts may need cleaning. See
		“Cleaning the Document Scanner” on page 5.8.
	Vertical lines	If black vertical streaks appear on the page:
	AaBbCc	• The photosensitive drum inside the laser printer
	AaBbCc	cartridge has probably been scratched. Install a new
	AaBbCc	laser printer cartridge.
	AaBbCc
	AaBbCc	If white vertical streaks appear on the page:
	AaBbCc	• The surface of LSU part inside the machine may be
		dirty. See “Cleaning the Inside” on page 5.7.

6.14Troubleshooting

Image 166

Xerox Pro 580 manual Print Quality Problems

Contents

Page Page Contents Setting up the WorkCentre Pro Fax and Copy Operations Printing MaintenancePrint Media Troubleshooting Appendix Installing the WorkCentre Pro Getting Started Make up to 99 copies of a 20-page document on WelcomeSelect 2-up Paper save output Information and Service Product Code Supplies Safety Notes Getting Started Page Contents Aligns documents Main Components and FunctionsScanner Components Automatic document feeder Document exit tray Paper guides Printer Path ComponentsAutomatic paper feeder extension tray Paper Exit tray Automatic paper feeder Inside View Rear ViewLaser printer cartridge Front cover Control Panel Components Twenty One-Touch Buttons Store frequently dialed fax numbers Flash/Status Redial/Pause Choosing a Location Preparing Your Machine for Use Document Exit Tray Attaching the TraysDocument Input Tray Fold out the extender if necessary Handset and Handset Cradle Connecting to the Phone Line Telephone Line Connecting to the Computer Plugging In the AC Power Cord Loading Paper Getting Started Installing the Laser Printer Cartridge Getting Started Setting the Date and Time Setting Your Fax Number and Name System ID Following order MONTH, DATE, YEAR, HOUR, Getting Started Entering Alphanumeric Characters Letter appears on the display as shown below Keypad Character Assignments Key Power Save Mode Using Save ModesToner Save Mode Editing NamePage Paper Save Mode 2-up Toll Save Mode Installing Software Topics included in this chapter are Memory 32 MB System RequirementsMinimal requirements Recommended Installing the Software Installing Software Un-installing Software Installing Software FAX and Copy Operations Setting Volume Ringer Volume Setting Alert Tones Speaker Volume Fax and Copy Operations Setting User-Selectable Features Setting a Feature Selectable Options Language Sending Confirm Discard Size Stamp RCV. Name Start/Enter button Junk FAX Barrier Fax and Copy Operations Sending a Fax Preparing Documents for Faxing or Copying Setting Document Resolution Contrast Acceptable Documents for ADF Contrast ResolutionResolution to Fine WorkCentre Pro 580 automatically sets Loading Documents Sending a Fax Automatically Canceling a TransmissionConfirming a Transmission Automatic Redialing Sending a Fax After TalkingLast Number Redialing Sending a Voice Request Voice RequestReplace the handset and the call will end automatically Answering a Voice Request Receiving a Fax About Reception Modes JUL-21 1530 FAX Current reception mode Receiving Automatically in FAX Mode Receiving in Auto Mode Fax and Copy Operations Receiving Automatically in ANS/ FAX Mode Receiving Manually Using an Extension Telephone Receiving Manually in TEL ModeAnswer an incoming call by picking up the handset Fax and Copy Operations Making a Copy Copying Overview Making a Quick Copy Using Advanced Copy Features Press the Start/Enter button to begin copying Automatic Dialing Inserting a Pause Storing a Number for One-Touch dialing One-Touch DialingOr, you can skip assigning a name Editing a Number for One-Touch Dialing Sending a Fax Using a One-Touch NumberOr, to return to Standby mode, press the Stop button Using Address Label Speed Dialing Storing a Number for Speed Dialing Editing a Number for Speed Dialing Sending a Fax Using a Speed NumberPress and hold the Speed# button for about 2 seconds Group Dialing for Multi-Address Transmission Storing One-Touch or Speed Dial Numbers for Group Dialing If you do not want to assign a name, skip this procedure Editing Group Dial Numbers Page ControlCentre Lite ControlCentre Lite dialog box appears Fax and Copy Operations Saving and Using Phonebooks Choose Save Phonebook Searching Sequentially through the Memory Press the Search/Delete button on the front panel Searching by the First Letter Chain Dialing Advanced Fax Broadcasting Start/Enter button. The stored number appears on the display Delayed Fax Current time Priority Fax Fax and Copy Operations Polling Transmission What is Polling?Polling Display prompts you to enter a 4-digit poll code Fax and Copy Operations Polling Reception Adding Documents To a Scheduled Operation Canceling a Scheduled Operation Additional Functions Sending a Flash Monitoring a Dual Job Status Setting Time and Destination for Forwarding FaxesForwarding Received Faxes Turning Fax Forwarding On or Off Editing Fax Forwarding Toll Save Faxing Setting Time for Toll Save FaxSending a Toll Save Fax Fax and Copy Operations Printing Reports To Print Lists Callback Message Printing Printing Selecting Print Media Selecting Media Types Selecting Media Sizes Get the Right Paper Using the Automatic Paper Feeder Other Custom Size For paper Prepare the print material for loadingLoad paper with the print side facing forward Print Side Up Using the Manual Paper Feeder Printing Start/Enter Specialty Paper Guidelines Printing Printing a Document Printing Toner on each Canceling a Print Job Select the WorkCentre Pro Printing Help Printing Several Pages Per Sheet Click OK, then start printing Scaling Your DocumentEnter the desired scaling rate in the Scale input field Fitting Your Document To a Selected Paper Size You can also click the or buttons Select the paper size Printing Posters Overlap=0Overlap=5 Printing Watermarks To use an existing watermark To create or edit a watermark To add a new watermark to the list, click Add To delete a watermark Using Page OverlayWhat is an Overlay? Click Delete Click OK Creating a New Page Overlay Using Page Overlay Create or open the document you want to print Printing Deleting a Page Overlay Click Delete Overlay Setting Up Host Computer Printing in a Network Environment Setting Up Client PC Printing Maintenance Guidelines for Maintenance Clearing Memory Cleaning the OPC Drum Adjusting Shading Setting the Machine to be Checked by Phone Auto Supply Ordering Maintenance Cleaning the Outside Cleaning the MachineCleaning the Inside Cleaning the Document Scanner Maintenance Maintenance Expected Cartridge Life Caring for the Laser Printer CartridgeReplacing the Laser Printer Cartridge Maintenance Maintenance Automatic Document Feeder Rubber Pad Replacement Troubleshooting Clearing Jams Document Jams While Sending a Fax Paper Jams While the Machine is Printing Close the control panel firmly until it clicks into place Paper Jams Inside the WorkCentre Pro If Paper Jams in the Paper Exit Area Troubleshooting Tips for Avoiding Paper Jams LCD Error Messages One-touch or speed Dial the number manually WorkCentre Pro Unplug the power cord, wait Has overheatedXerox service Back in. If you cannot solve Interval to automatically Machine is waiting You can press the StartEnter button to immediately WorkCentre Pro Another phone Fax ProblemsCheck the phone wall jack by plugging Make sure the telephone numbers are stored Incoming faxes Memory, then restore the documentQuality appear Dirty scan glass General Printing Problems Scaling setting in the Printer Properties Properties or Print Setup dialog boxSize settings in the Print Setup dialog box Printer cable specifications may be Print Quality Problems Try installing a new laser printer cartridge Install a new laser printer cartridgeClean the inside of the printer. See Cleaning If faded areas, generally rounded, occur randomly on On seams can cause this problem Fusing assembly may be damaged. Contact aService representative If you need service, contact a service Skew Curl or wave Wrinkles or creases Back of printouts Dirty Clean the inside of the printer Replacing. Install a new laser printer cartridgePrinter may require repairs. Contact a service Require repairs. Contact a service representative Resetting the Machine This page intentionally left blank Appendix General SpecificationsPower Print Scan Copy Telephone Fax Type AutomaticPaper Feeder Document Feeder Paper Weight 12.5 28 lbsInput Capacity Sheets Consumables Appendix A.7 Appendix Appendix A.9 Specialty Paper Guidelines Safety Information FCC Regulations Data Coupler Information Appendix A.13 Canadian Certification Appendix A.15 Radio Frequency Emissions Laser Safety This page intentionally left blank Index Scheduled operation 3-56 Caution Manual paper feeder 4-7selecting 4-2, A-7 General problems, solving 6-12 help Problem, solving error messages 6-7 fax Uninstall