Xerox Pro 580 manual Quality appear, Incoming faxes, Dirty scan glass, Line

Symptom	Cause and Solution
Blank spaces or poor text	• The machine sending you the fax may be faulty.
quality appear in	• The fax machine sending you a fax may have a
incoming faxes.
	dirty scan glass.
	• Line errors due to excessive noise on the phone
	line.
	• Check your machine by making a copy.
	• The laser printer cartridge may be empty.
	• Refer to “Print Quality Problems” on page 6.14.
Stretch words appear on	• The machine sending you the fax had a
incoming faxes.	temporary document jam.
	• Have the remote end resend the document.
Lines appear on copies or	• Check your scan glass for marks, and clean it.
outgoing faxes.	See page 5.8.
	• Perform a shading adjustment. See page 5.4
The machine dials a	• The other fax machine may be turned off, out of
number, but fails to make	paper, or cannot answer incoming calls. Speak
a connection with another	with the operator of the other machine and ask
fax machine.	them to investigate the problem.
You cannot store a	• There may be insufficient memory available to
document in the memory.	store the document. If the display shows a
	“MEMORY FULL” message, delete any
	documents you no longer need from the
	memory, then restore the document.
Blank areas appear at the	• You may have chosen the wrong paper settings
bottom of each page or on	in Setting User-Selectable Features. See page
other pages, with only a	3.5 to choose a proper paper size.
small strip of text printed
at the top.

Troubleshooting 6.11