Troubleshooting | Xerox Pro 580 specification

2Remove the laser printer cartridge.

WARNING: The fuser is hot. Use caution when removing the jammed paper.

3Using both hands, gently pull the paper towards you.

4Check that there is no other paper jammed inside the WorkCentre Pro 580.

5Reinstall the laser printer cartridge and close the front cover.

Troubleshooting 6.5

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Xerox Pro 580 manual Troubleshooting

Contents

Page Page Contents Fax and Copy Operations Setting up the WorkCentre Pro Printing MaintenancePrint Media Appendix Troubleshooting Getting Started Installing the WorkCentre Pro Make up to 99 copies of a 20-page document on WelcomeSelect 2-up Paper save output Product Code Information and Service Supplies Safety Notes Getting Started Page Contents Scanner Components Main Components and FunctionsAligns documents Automatic document feeder Document exit tray Automatic paper feeder extension tray Paper Exit tray Printer Path ComponentsPaper guides Automatic paper feeder Inside View Rear ViewLaser printer cartridge Front cover Twenty One-Touch Buttons Store frequently dialed fax numbers Control Panel Components Redial/Pause Flash/Status Preparing Your Machine for Use Choosing a Location Document Input Tray Attaching the TraysDocument Exit Tray Fold out the extender if necessary Handset and Handset Cradle Telephone Line Connecting to the Phone Line Connecting to the Computer Plugging In the AC Power Cord Loading Paper Getting Started Installing the Laser Printer Cartridge Getting Started Setting the Date and Time Following order MONTH, DATE, YEAR, HOUR, Setting Your Fax Number and Name System ID Getting Started Letter appears on the display as shown below Entering Alphanumeric Characters Key Keypad Character Assignments Toner Save Mode Using Save ModesPower Save Mode Editing NamePage Paper Save Mode 2-up Toll Save Mode Topics included in this chapter are Installing Software Minimal requirements System RequirementsMemory 32 MB Recommended Installing the Software Installing Software Un-installing Software Installing Software FAX and Copy Operations Ringer Volume Setting Volume Speaker Volume Setting Alert Tones Fax and Copy Operations Setting a Feature Setting User-Selectable Features Language Selectable Options Sending Confirm Discard Size Stamp RCV. Name Junk FAX Barrier Start/Enter button Fax and Copy Operations Preparing Documents for Faxing or Copying Sending a Fax Acceptable Documents for ADF Setting Document Resolution Contrast Resolution to Fine ResolutionContrast WorkCentre Pro 580 automatically sets Loading Documents Sending a Fax Automatically Canceling a TransmissionConfirming a Transmission Automatic Redialing Sending a Fax After TalkingLast Number Redialing Sending a Voice Request Voice RequestReplace the handset and the call will end automatically Answering a Voice Request About Reception Modes Receiving a Fax JUL-21 1530 FAX Current reception mode Receiving in Auto Mode Receiving Automatically in FAX Mode Fax and Copy Operations Receiving Automatically in ANS/ FAX Mode Receiving Manually Using an Extension Telephone Receiving Manually in TEL ModeAnswer an incoming call by picking up the handset Fax and Copy Operations Copying Overview Making a Copy Making a Quick Copy Press the Start/Enter button to begin copying Using Advanced Copy Features Inserting a Pause Automatic Dialing Storing a Number for One-Touch dialing One-Touch DialingOr, you can skip assigning a name Editing a Number for One-Touch Dialing Sending a Fax Using a One-Touch NumberOr, to return to Standby mode, press the Stop button Using Address Label Storing a Number for Speed Dialing Speed Dialing Editing a Number for Speed Dialing Sending a Fax Using a Speed NumberPress and hold the Speed# button for about 2 seconds Storing One-Touch or Speed Dial Numbers for Group Dialing Group Dialing for Multi-Address Transmission If you do not want to assign a name, skip this procedure Editing Group Dial Numbers Page ControlCentre Lite dialog box appears ControlCentre Lite Fax and Copy Operations Choose Save Phonebook Saving and Using Phonebooks Press the Search/Delete button on the front panel Searching Sequentially through the Memory Searching by the First Letter Chain Dialing Broadcasting Advanced Fax Start/Enter button. The stored number appears on the display Delayed Fax Current time Priority Fax Fax and Copy Operations Polling What is Polling?Polling Transmission Display prompts you to enter a 4-digit poll code Fax and Copy Operations Polling Reception Adding Documents To a Scheduled Operation Canceling a Scheduled Operation Sending a Flash Additional Functions Monitoring a Dual Job Status Setting Time and Destination for Forwarding FaxesForwarding Received Faxes Turning Fax Forwarding On or Off Editing Fax Forwarding Toll Save Faxing Setting Time for Toll Save FaxSending a Toll Save Fax Fax and Copy Operations To Print Lists Printing Reports Callback Message Printing Printing Selecting Media Types Selecting Print Media Get the Right Paper Selecting Media Sizes Other Custom Size Using the Automatic Paper Feeder For paper Prepare the print material for loadingLoad paper with the print side facing forward Print Side Up Using the Manual Paper Feeder Printing Start/Enter Specialty Paper Guidelines Printing a Document Printing Printing Toner on each Select the WorkCentre Pro Canceling a Print Job Printing Several Pages Per Sheet Printing Help Click OK, then start printing Scaling Your DocumentEnter the desired scaling rate in the Scale input field You can also click the or buttons Fitting Your Document To a Selected Paper Size Select the paper size Printing Posters Overlap=0Overlap=5 To use an existing watermark Printing Watermarks To add a new watermark to the list, click Add To create or edit a watermark What is an Overlay? Using Page OverlayTo delete a watermark Click Delete Click OK Creating a New Page Overlay Create or open the document you want to print Using Page Overlay Printing Click Delete Overlay Deleting a Page Overlay Printing in a Network Environment Setting Up Host Computer Setting Up Client PC Printing Maintenance Clearing Memory Guidelines for Maintenance Cleaning the OPC Drum Setting the Machine to be Checked by Phone Adjusting Shading Auto Supply Ordering Maintenance Cleaning the Outside Cleaning the MachineCleaning the Inside Cleaning the Document Scanner Maintenance Maintenance Expected Cartridge Life Caring for the Laser Printer CartridgeReplacing the Laser Printer Cartridge Maintenance Maintenance Automatic Document Feeder Rubber Pad Replacement Troubleshooting Document Jams While Sending a Fax Clearing Jams Close the control panel firmly until it clicks into place Paper Jams While the Machine is Printing If Paper Jams in the Paper Exit Area Paper Jams Inside the WorkCentre Pro Troubleshooting Tips for Avoiding Paper Jams LCD Error Messages Xerox service WorkCentre Pro Unplug the power cord, wait Has overheatedOne-touch or speed Dial the number manually Back in. If you cannot solve Enter button to immediately Machine is waiting You can press the StartInterval to automatically WorkCentre Pro Check the phone wall jack by plugging Fax ProblemsAnother phone Make sure the telephone numbers are stored Quality appear Memory, then restore the documentIncoming faxes Dirty scan glass General Printing Problems Size settings in the Print Setup dialog box Properties or Print Setup dialog boxScaling setting in the Printer Properties Printer cable specifications may be Print Quality Problems Clean the inside of the printer. See Cleaning Install a new laser printer cartridgeTry installing a new laser printer cartridge If faded areas, generally rounded, occur randomly on Service representative Fusing assembly may be damaged. Contact aOn seams can cause this problem If you need service, contact a service Curl or wave Wrinkles or creases Back of printouts Dirty Skew Printer may require repairs. Contact a service Replacing. Install a new laser printer cartridgeClean the inside of the printer Require repairs. Contact a service representative Resetting the Machine This page intentionally left blank Appendix Power SpecificationsGeneral Print Copy Scan Fax Telephone Type AutomaticPaper Feeder Input Capacity Sheets Paper Weight 12.5 28 lbsDocument Feeder Consumables Appendix A.7 Appendix Appendix A.9 Specialty Paper Guidelines FCC Regulations Safety Information Data Coupler Information Appendix A.13 Canadian Certification Appendix A.15 Radio Frequency Emissions Laser Safety This page intentionally left blank Scheduled operation 3-56 Caution Index Manual paper feeder 4-7selecting 4-2, A-7 Problem, solving error messages 6-7 fax General problems, solving 6-12 help Uninstall