Samsung S500 Solving Problems

Using ALS (Alternate Line Service)
126
Setting Call Diverting Options
You can set up call diverting via the Call diverting
menu option (Menu 6.1). This service reroutes
incoming calls on the line of your choice to a
specified number. For further details, see page 105.
Viewing Call Information
You can view call times and last call cost
information for each line. For further details, see
page 76 and 77.
127
Solving Problems
Before contacting the after-sales service, perform
the following simple checks. They may save you the
time and expense of an unnecessary service call.
When you switch your phone on, the
following messages may appear
No SIM card
Check that the SIM card is correctly installed.
Phone locked Enter password
The Phone lock feature is enabled. You must enter
the phone’s password before you can use the
phone.
Enter PIN
•You are using your phone for the first time. You
must enter the Personal Identification Number
supplied with the SIM card.
•The PIN check feature is enabled. Every time the
phone is switched on, you must enter the PIN. To
disable this feature, use the PIN check menu
option (Menu 4.4.1). See page 86.
Enter PUK
The PIN was entered wrongly three times in
succession and the phone is now blocked. Enter the
PUK supplied by your network operator.