Solving Problems
128
“No service” displays
•The network connection was lost. You may be in a
weak reception area (in a tunnel or surrounded
by buildings). Move and try again.
•You are trying to access an option for which you
have not taken out a subscription with your
service provider. Contact the service provider for
further details.
You have entered a number but it was
not dialled
•Have you pressed the key?
•Are you accessing the right cellular network?
•You may have set an outgoing call barring option.
Your correspondent cannot reach you
•Is your phone switched on (the key pressed
for more than one second)?
•Are you accessing the right cellular network?
•You may have set an incoming call barring option.
Your correspondent cannot hear you
speaking
•Have you switched off the microphone (Mute
appears)?
•Are you holding the phone close enough to your
mouth? The microphone is located at the bottom
of the phone.
Solving Problems
129
The phone starts beeping and “Battery
Low” flashes on the display
The battery is insufficiently charged. Replace the
battery and recharge it.
The audio quality of the call is poor
•Check the signal strength indicator on the display
( ); the number of bars indicates the signal
strength from strong ( ) to weak ( ).
•Try moving the phone slightly or moving closer to
a window if you are in a building.
No number is dialled when you recall a
Phonebook entry
•Check that the number has been stored correctly,
by using the Phonebook Search feature.
•Re-store them, if necessary.
If the above guidelines do not help you to solve
the problem, take a note of:
• the model and serial numbers of your phone
•your warranty details
•a clear description of the problem
Then contact your local dealer or Samsung
after-sales service.