Samsung SCX-6545N Series manual Common Linux problems

Common Linux problems

CONDITION	SUGGESTED SOLUTIONS
The machine does	• Check if the printer driver is installed in your
not print.	system. Open Unified Driver configurator
	and switch to the Printers tab in Printers
	configuration window to look at the list of
	available printers. Make sure that your
	machine is displayed on the list. If not, invoke
	Add new printer wizard to set up your device.
	• Check if the printer is started. Open Printers
	configuration and select your machine on the
	printers list. Look at the description in the
	Selected printer pane. If its status contains
	“(stopped)” string, press the Start button.
	After that normal operation of the printer
	should be restored. The “stopped” status
	might be activated when some problems in
	printing occurred. For instance, this could be
	an attempt to print document when port is
	claimed by a scanning application.
	• Check if the port is not busy. Since functional
	components of MFP (printer and scanner)
	share the same I/O interface (port), the
	situation of simultaneous access of different
	“consumer” application to the same port is
	possible. To avoid possible conflicts, only
	one of them at a time is allowed to gain
	control over the device. The other
	“consumer” will encounter “device busy”
	response. You should open ports
	configuration and select the port assigned to
	your printer. In the Selected port pane you
	can see if the port is occupied by some other
	application. If this is the case, you should
	wait for completion of the current job or
	should press Release port button, if you are
	sure that the present owner is not functioning
	properly.
	• Check if your application has special print
	option such as “-oraw”. If “-oraw” is specified
	in the command line parameter then remove
	it to print properly. For Gimp front-end, select
	“print” -> “Setup printer” and edit command
	line parameter in the command item.
	• The CUPS (Common Unix Printing System)
	version distributed with SuSE Linux 9.2
	(cups-1.1.21) has a problem with ipp
	(Internet Printing Protocol) printing.Use the
	socket printing instead of ipp or install later
	version of CUPS (cups-1.1.22 or higher).
The machine does	It is a known problem that occurs when a color
not print whole pages	printer is used on version 8.51 or earlier of
and its output is half	Ghostscript, 64-bit Linux OS, and reported to
page printed.	bugs.ghostscript.com as Ghostscript Bug
	688252.
	The problem is solved in AFPL Ghostscript v.
	8.52 or above. Download the latest version of
	AFPL Ghostscript from http://sourceforge.net/
	projects/ghostscript/ and install it to solve this
	problem.

CONDITION	SUGGESTED SOLUTIONS
I cannot scan via	• Check if Gimp Front-end has “Xsane: Device
Gimp Front-end.	dialog.” on the “Acquire” menu. If not, you
	should install Xsane plug-in for Gimp on the
	your computer. You can find Xsane plug-in
	package for Gimp on Linux distribution CD or
	Gimp home page. For the detail information,
	refer to the Help for Linux distribution CD or
	Gimp Front-end application.
	If you wish to use other kind of scan application,
	refer to the Help for application.
I encounter error	Avoid changing print job parameters (via LPR
“Cannot open port	GUI, for example) while a print job is in
device file” when	progress. Known versions of CUPS server
printing a document.	break the print job whenever print options are
	changed and then try to restart the job from the
	beginning. Since Unified Linux Driver locks port
	while printing, the abrupt termination of the
	driver keeps the port locked and therefore
	unavailable for subsequent print jobs. If this
	situation occurred, try to release the port.
The machine does	• Check if your machine is attached to your
not appear on the	computer. Make sure that it is connected
scanners list.	properly via the USB port and is turned on.
	• Check if the scanner driver for your machine
	is installed in your system. Open Unified
	Driver configurator, switch to Scanners
	configuration, then press Drivers. Make sure
	that driver with a name corresponding to
	your machine's name is listed in the window.
	Check if the port is not busy. Since functional
	components of MFP (printer and scanner)
	share the same I/O interface (port), the
	situation of simultaneous access of different
	“consumer” application to the same port is
	possible. To avoid possible conflicts, only
	one of them at a time is allowed to gain
	control over the device. The other
	“consumer” will encounter “device busy”
	response. This can usually happen while
	starting scan procedure, and appropriate
	message box appears.
	• To identify the source of the problem, you
	should open ports configuration and select the
	port assigned to your scanner. port's symbol /
	dev/mfp0 corresponds to LP:0 designation
	displayed in the scanners’ options, /dev/mfp1
	relates to LP:1 and so on. USB ports start at /
	dev/mfp4, so scanner on USB:0 relates to /dev/
	mfp4 respectively and so forth sequentially. In
	the Selected port pane you can see if the port is
	occupied by some other application. If this is
	the case, you should wait for completion of
	the current job or should press Release port
	button, if you are sure that the present port's
	owner is not functioning properly.

119_Troubleshooting