Message | Try this to solve the |
problem: | |
PIN code | When using the device for |
| the first time or when the |
| PIN code request is enabled, |
| you must enter the PIN |
| supplied with the SIM card. |
| To disable the PIN code |
| request feature, |
| 1. Press [ ] → Settings → |
| General → Security → |
| Phone and SIM card. |
| 2. Set the PIN code request |
| to Off. |
|
|
PIN code | Your SIM card is blocked, |
blocked. | usually as a result of |
Enter PUK | entering your PIN |
code | incorrectly several times. |
| You must enter the PUK |
| supplied by your service |
| provider. |
|
|
Troubleshooting
Your device does not show a signal (no bars next to the network icon)•If you just turned on the device, wait about 2 minutes for your device to find the network and receive a signal.
•You may not be able to receive a signal in tunnels or elevators. Move to an open area.
•You may be between service areas. You should receive a signal when you enter a service area.
You forgot a security, PIN, or PUK codeThe default lock code is 00000000. If you forget or lose this or another code, contact the seller or your service provider.
99