Appendix
A cellular network or the Internet is often disconnected or audio quality is poor
•Ensure that you are not blocking the Gear’s antenna area.
•When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.
•When using the Gear while moving, wireless network services may be disabled due to issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For
•Ensure that you connect the Gear to the wireless charging dock and connect the dock to the charger properly.
•Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•When you expose the Gear or the battery to very cold or very hot temperatures, the useful charge may be reduced.
•Battery consumption increases when you use some apps.
•The battery is consumable and the useful charge will get shorter over time.
Your Gear is hot to the touch
When you use apps that require more power or use apps on your Gear for an extended period of time, your Gear may feel hot to the touch. This is normal and should not affect your Gear’s lifespan or performance.
If the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Centre.
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