Troubleshooting
If the TV seems to have a problem, first review this list
of
possib
le
problems and solution. Also review the
Troubleshooting Section
in
thee-Manual. If none
of
the troubleshooting tips appl
y,
visit www.samsung.
com/support or call Samsung Customer Service at 1-800-SAMSUNG (1-800-726-7864).
Flickering and Dimming
Component Connections
I
Screen Color
Screen Brightness
Blur
If your Samsung Television
is
flickering
or
dimming sporadically, you may
need to disable some
of
its energy efficient features such
as
the Eco
Sensor
or
the Energy Saving feature. Follow the steps below with your
remote
to
turn these features off
or
on.
Energy Saving: User Menu--+ System--+ Eco Solution--+ Energy
Saving
Eco Sensor: User Menu
--+
System
--+
Eco Solution
--+
Eco Sensor
If
you find that t
he
color on your Samsung televis
io
n's screen
is
not
correct
or
black and white,
fi
rs
t run a Self Diagnosis on the TV to make
sure there are no device issues.
Self Diagnosis:
User
Menu
--+
Support
--+
Self Diagnosis
--+
Picture Test
If
the problem does not appear
in
the Picture tes
t,
make sure:
Your connections are
all
consistent. For examp
le,
if
you've used the
AV
In
jack
on
your
TV,
make sure you have used the
AV
Out jack on
your video source.
You
have connected your devices
to
the correct jacks. For examp
le,
if
you use the Component jacks, labeled Pb,
Pr,
and
Y,
to
connect your
TV and video source, make sure you have connected the blue Pb jack
on the video source
to
the blue Pb jack on the
TV,
and the yellow Y
jack on the source to the yellow Y jack on the
TV.
If
you find that the
co
lors on your Samsung TV are correct but just a little
too dark or bright, try adjusting the following settings
in
the
Pi
ct
ure menu
option
of
the Main menu:
Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and
so on.
If
you find that there
is
a blur
or
"ghostlik
e"
appea
ra
nce
to
the images on
your television's scree
n,
you might be able
to
correct the blurring us ing
Auto Motion Plus .
Auto Motion Plus: User Menu
--+
Picture
--+
Picture Options
--+
Auto Motion Plus