Samsung WD21F8K9ABG/YL Recovery rate, May be plugged, Temperature. This is normal, Sanitize Cycle

Troubleshooting

PROBLEM		SOLUTION
Fills with the wrong	•	Turn both faucets on fully.
temperature water.	•	Make sure the temperature selection is correct.
	•	Make sure the hoses are connected to the correct faucets.
		Flush water lines.
	•	Check the water heater. It should be set to deliver a minimum 120° F
		(49° C) hot water at the tap. Also check the water heater capacity and
		recovery rate.
	•	Disconnect the hoses and clean the screens. The hose filter screens
		may be plugged.
	•	As your washer is filling, the water temperature may change as the
		automatic temperature control feature checks the incoming water
		temperature. This is normal.
	•	While your washer is filling, you may notice just hot or just cold water
		going through the dispenser when the cold or warm wash temperature
		is selected. This is a normal function of the automatic temperature
		control feature as your washer determines the temperature of the
		water.
Door is locked or will not	•	Press the Start/Pause Button to stop your washer.
open.	•	Your washer door will remain locked during the heating portion of the
		Sanitize Cycle
	•	It may take a few moments for the door lock mechanism to disengage.
Does not drain and/or spin.	•	Check the fuse or reset the circuit breaker. Straighten the drain
		hoses. Eliminate bent hoses. If there is a drain restriction, contact the
		customer service center.
	•	Close the door and press the Start/Pause Button. For your safety, your
		washer will not tumble or spin unless the door is closed.
	•	Make sure the debris filter is not clogged.
Load is too wet at the end	•	Use the High or Extra High spin speed.
of the cycle.	•	Use high efficiency detergent to reduce over–sudsing.
	•	The load is too small. Very small loads (one or two items) may become
		unbalanced and not spin out completely.
Leaks water.	•	Make sure the door is firmly closed.
	•	Make sure all hose connections are tight.
	•	Make sure the end of the drain hose is correctly inserted and secured
		to the drainage system.
	•	Avoid overloading.
	•	Use high efficiency detergent to prevent over–sudsing.
Has excessive suds.	•	Use high efficiency detergent to prevent over-sudsing.
	•	Reduce the detergent amount for soft water, small or lightly soiled
		loads.
	•	Non-HE detergent is NOT recommended.
Has an odor.	•	Excessive suds collect in nooks and crannies and can cause foul
		odors.
	•	Run cleansing cycles to sanitize the machine periodically.
	•	Clean the door seal (Diaphragm).
	•	Dry the interior of your washer after the total cycle has finished.

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2015/12/25 13:24:06