Problem |
| Action | |
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| • Make sure the door is properly closed. | ||
| • Make sure all hose connections are tight. | ||
Leaks water. | • Make sure the end of the drain hose is correctly inserted and | ||
| secured to the drain system. | ||
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| • | Avoid overloading. | |
| • Use high efficiency (HE) detergent to prevent oversudsing. | ||
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| • Excessive suds collect in recesses and can cause foul odours. | ||
Has odours. | • Run cleansing cycles to sanitise periodically. | ||
• Clean the door seal (diaphragm). | |||
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| • Dry the washing machine interior after a cycle has finished. | ||
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No bubbles are seen | • Overloading may screen bubbles. | ||
(Bubbleshot models | |||
• Severely contaminated laundry may not generate bubbles. | |||
only). | |||
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| • | The Add Door can be opened only when the indicator | |
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| appears. However, it does not open in the following cases: | |
Can I open the Add |
| - When the boiling or drying process is running and the | |
| internal temperature becomes high | ||
Door at any time? |
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| - If you set the Child Lock for safety reasons | ||
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| - When the drum wash or drum drying cycle is running that | |
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| does not involve additional laundry | |
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| • Check if the detergent drawer is closed properly. | ||
The auto dispenser |
| - Open the detergent drawer and close it again. Make sure | |
indicators blink. |
| it’s closed properly. | |
(applicable models | • | This may happen if liquid detergent has hardened inside the | |
only) |
| detergent compartment. | |
-Clean and unclog the detergent compartment.
If a problem persists, contact a local Samsung service centre.
Troubleshooting
English 61
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| 2018/2/21 10:04:53 | |
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