Troubleshooting
Troubleshooting
Code |
| Action | |
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| High temperature heating check | ||
HC | • | If the information code remains, contact a customer service | |
|
| centre. | |
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| The Water Level sensor is not working properly. | ||
| • Try power off and restarting the cycle. | ||
| • Check WaterLevel Sensor wire harness. | ||
1C | • If the information code remains, contact a customer service | ||
| centre. | ||
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| NOTE | |
| When the washer displays the “1C” code, the washer do draining | ||
| for 3 minutes. During this time, the Power button is inoperative. | ||
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| The MEMS sensor is not working properly. | ||
8C | • Turn the machine off, and restart the cycle. | ||
• | If the information code remains, contact a customer service | ||
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| centre. | |
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| Check communications between main and sub PBAs. | ||
AC | • Try power off and restarting the cycle. | ||
• | If the information code remains, contact a customer service | ||
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|
| centre. | |
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| Check communications between main and inverter PBAs. | ||
| • Depending on the state, the machine may automatically returns | ||
AC6 |
| to normal operation. | |
• | Turn the machine off, and restart the cycle. | ||
| |||
| • If the information code remains, contact a customer service | ||
|
| centre. | |
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| This message appears when you open the Add Door without | ||
| pressing Pause. If this happens, do one of the following: | ||
| • To add laundry, press the Add Door to close it properly. Then, | ||
ddC |
| press Start/Pause (Hold to Start) and try again. | |
| • If you press the Add Door by mistake, press the Add Door again | ||
|
| to close it properly. Then, press Start/Pause (Hold to Start) to | |
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| resume operation. | |
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If any information code keeps appearing on the screen, contact a local Samsung service centre.
64 English
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| 2018/2/21 10:04:53 | |
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