Appendix

Troubleshooting

Before calling your dealer or service center for assistance, check the items below once again.

1.Make sure you have properly connected the projector to peripheral equipment as described on pages 20–21.

2.Check the cable connection. Make sure that all computers, video equipment, and power cords are properly connected.

3.Make sure that all power is switched on.

4.If the projector still does not produce an image, restart your computer.

5.If an image still does not appear, disconnect the projector from your computer and check your computer monitor’s display. A problem may be noticed with your graphics controller rather than with the projector. (When you reconnect the projector, be sure to turn the computer and monitor off before you turn on the projector. Turn on equipment in the order of the projector and computer.)

6.If a problem still persists, check the following solutions.

Problem:

Solutions

No power..

– Plug the power cord of the projector into the AC outlet.

 

 

 

– Turn the MAIN ON/OFF switch to ON.

 

 

 

– Press the ON/STAND-BY Button to ON.

 

 

 

– Make sure the READY Indicator lights.

 

 

 

– Check the WARNING TEMP. and the READY indicator. If both the WARNING TEMP. and

 

 

 

the READY indicator flashes, a projector cannot be turned on.

 

 

 

(See "TURNING ON/OFF THE PROJECTOR" section on pages 23-24.)

 

 

 

– Check the projection lamp. (Refer to page 57.)

 

 

 

 

Image is out of focus..

– Adjust focus of the projector.

 

 

 

– Check Projection Lens to see if it needs cleaning.

 

 

 

✔Note: Moving a projector from a cool temperature location to a warm temperature

 

 

 

location may result in moisture condensation on Projection Lens. In such cases,

 

 

 

leave the projector OFF and wait until condensation evaporates.

 

 

 

 

Picture is Left/Right

– Check the Ceiling / Rear function. (See page 43.)

reversed..

 

 

 

 

 

Picture is Top/Bottom

– Check the Ceiling function. (See page 43)

reversed..

 

 

 

 

 

Some displays are not

– Check the Display function. (See “SETTING” section on page 47.)

seen during Operation..

 

 

 

 

 

No image..

– Check the connection between your computer or video equipment and a projector.

 

 

 

– It takes about 20 seconds to display an image after turning on the projector.

 

 

 

– See if the selected system is corresponding with your computer or video equipment.

 

 

 

– Make sure the temperature is not out of Operating Temperature (41˚F–95˚F[5˚C–35˚C]).

The initial display is not

– Make sure “Off ” or “Countdown Off” are not chosen at Display function.

shown..

(See “SETTING” section on page 47)

 

 

 

 

The initial display is not

– Make sure “User” or “Off” are not chosen at Logo select function.

same with the default

(See “SETTING” section on page 48)

one..

 

 

 

 

 

 

 

 

– The end of lamp life is approaching. Replace the lamp with a new one promptly.

 

 

 

(See page 57)

 

 

 

 

appears on the screen

 

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