TROUBLESHOOTING GUIDE
If the unit does not operate normally when you follow the instructions indicated in the manual, please refer to the
table below.
SYMPTOM POSSIBLE CAUSE CORRECTIVE ACTION
No power The power cord is not connected Connect the power cord
No image displayed on
the monitor TV The connections are not correct Check that all connections are correct
The power to the camera and/or monitor
TV is not turned on Turn all connected devices power on
The buttons do not
respond A cassette tape is not loaded Load a cassette and turn the power on
All functions are suspended due to
condensation Wait for the “À” indicator to go off
Alarm recording Wait for the alarm recording to end
The security lock is engaged Cancel the security lock
Recording is not
possible (the tape is
ejected)
The loaded cassette has no
erasure-prevention tab Load a cassette tape with
erasure-prevention tab or cover the tab
hole with adhesive tape
Autorepeat recording is
not possible “AL” is displayed on the digital display Display (ALARM TIME) menu, then press
the MENU RESET button to turn off the
“AL” indicator
Timer recording is not
possible The date and time are not set correctly Set the date and time correctly
The unit is not set to timer recording
stand-by mode Press the TIMER button to display “n” on
the digital display
“N” is selected for the timer recordings Be sure to select “Y” for the programmed
timer recordings
Alarm recording is not
possible “OFF” is displayed on the digital display Press the EJECT, STOP, FF, REW or
PLAY button to turn the indicator off
Noise in the playback
picture The video heads need cleaning Clean the video heads
The date and time are
not recorded The ON SCREEN switch is set to the
“OFF” position Set the ON SCREEN switch to the “ON”
position
The cassette tape
cannot be ejected Problem with the system Turn the power off, then on again

After a Power Failure

If after a power failure the recording speed is reset to
3-hour mode, it is due to insufficient backup battery
charge. This is not a malfunction.

System Down

If the unit does not function at all, try the following.
1Unplug the power cord then plug it back in.
2Reset the memory. (Press the ALL RESET button.
Under normal conditions, do not touch the ALL
RESET button.)
3If the problem is not corrected after performing
steps 1 and 2 a few times, consult your dealer.
GB
NE4QG/EX (TLS-224P GB) Mon. May, 11/1998
28 English