SATO D508, D512 service manual Error Codes

Section 3: Configuration and Operation

3.4 ERROR CODES

The ERROR display is a seven-segment LED array that provides information on error conditions detected by the printer. The conditions are:

0		ON	1 Beep	Flash Memory error	Consult your SATO dealer
1				Not Assigned
2		ON	1 Beep	Machine Error	Consult your SATO dealer
3		ON	1 Beep	EEPROM Error	Replace EEPROM
4		ON	1 Beep	Electrical Head error	Replace Print Head or consult
					your SATO dealer
5		Blink	3 Beeps	Head Not Latched	Latch Print Head securely and
					make sure the Top Cover is
					closed properly
6		Blink	3 Beeps	Out of Paper	1) Replenish paper supply
					2) Route paper through sensor
					correctly
7		Blink	3 Beeps	Sensor error	1) Adjust sensor level
8		Blink	3 Beeps	Cutter error	Connect cutter (optional item)
					properly or consult your SATO
					dealer
8.	ON	ON		Program Error	Resend data to the printer
A	ON		1 Beep	Receive Buffer Over-	1) Restart the printer and retry
				flow	2) Modify host SW
					3) Select correct communication
					protocol settings
b	ON		1 Beep	Parity error	Correct the Parity Settings or
				(Serial I/F only)	consult your SATO dealer
c	ON		1 Beep	Framing Error	Check and correct the data bit
				(Serial I/F only)	setting and retry
d	ON		1 Beep	Overrun Error	Check and correct the flow con-
				(Serial I/F only)	trol settings and retry
E	ON		1 Beep	LAN Time Out Error	Check the Interface Card and all
					associated connections to/from
					it. Replace if necessary
F			3 Beeps	Font/graphic Data	Recheck and correct the data
				Error (Serial I/F only)	stream and retry

For more information on the cause and troubleshooting of printer errors, see Section 6. Troubleshooting.

SATO D508/D512 Operator Manual Page 3-7