SECTION 6: TROUBLESHOOTING

6.3 ERROR SIGNALS

The 7-segment LED display, Front Panel LED Indicators and Buzzer combine to provide a visual/ aural indication of the type of error encountered.

For information on error messages and icons, proceed to the next section.

Display

LED INDICATORS

BUZZER

ERROR CONDITION

CORRECTIVE ACTION

LINE

ERROR

 

 

 

 

 

 

 

 

 

 

0

 

ON

1 Beep

Flash Memory error

Consult your SATO dealer

 

 

 

 

 

 

1

 

 

 

Not Assigned

 

 

 

 

 

 

 

2

 

ON

1 Beep

Machine Error

Consult your SATO dealer

 

 

 

 

 

 

3

 

ON

1 Beep

EEPROM Error

Replace EEPROM

 

 

 

 

 

 

4

 

ON

1 Beep

Electrical Head error

Replace Print Head or consult

 

 

 

 

 

your SATO dealer

 

 

 

 

 

 

5

 

Blink

3 Beeps

Head Not Latched

Latch Print Head securely and

 

 

 

 

 

make sure the Top Cover is

 

 

 

 

 

closed properly

 

 

 

 

 

 

6

 

Blink

3 Beeps

Out of Paper

1) Replenish paper supply

 

 

 

 

 

2) Route paper through sensor

 

 

 

 

 

correctly

 

 

 

 

 

 

7

 

Blink

3 Beeps

Sensor error

1) Adjust sensor level

 

 

 

 

 

 

8

 

Blink

3 Beeps

Cutter error

Connect cutter (optional item)

 

 

 

 

 

properly or consult your SATO

 

 

 

 

 

dealer

 

 

 

 

 

 

8.

ON

ON

 

Program Error

Resend data to the printer

 

 

 

 

 

 

A

ON

 

1 Beep

Receive Buffer Over-

1) Restart the printer and retry

 

 

 

 

flow

2) Modify host SW

 

 

 

 

 

3) Select correct communication

 

 

 

 

 

protocol settings

 

 

 

 

 

 

b

ON

 

1 Beep

Parity error

Correct the Parity Settings or

 

 

 

 

(Serial I/F only)

consult your SATO dealer

 

 

 

 

 

 

c

ON

 

1 Beep

Framing Error

Check and correct the data bit

 

 

 

 

(Serial I/F only)

setting and retry

 

 

 

 

 

 

d

ON

 

1 Beep

Overrun Error

Check and correct the flow con-

 

 

 

 

(Serial I/F only)

trol settings and retry

 

 

 

 

 

 

E

ON

 

1 Beep

LAN Time Out Error

Check the Interface Card and all

 

 

 

 

 

associated connections to/from

 

 

 

 

 

it. Replace if necessary

 

 

 

 

 

 

F

 

 

3 Beeps

Font/graphic Data

Recheck and correct the data

 

 

 

 

Error (Serial I/F only)

stream and retry

 

 

 

 

 

 

SATO D508/D512 Operator Manual

Page 6-5

Page 57
Image 57
SATO D508, D512 service manual Error Signals, LED Indicators Buzzer Error Condition Corrective Action