WebSTAR DPR300 Series Cable Modem Gateway User’s Guide

Frequently Asked Questions

Internet Installation

Q.What if I don’t subscribe to cable TV?

A.If cable TV is available in your area, high-speed data service may be made available with or without subscribing to cable TV service. Contact your local cable service provider for complete information on available broadband services, including high-speed Internet access.

Q.How do I arrange for installation?

A.Professional installation from your cable service provider may be provided. Professional installation also ensures proper cable connection to the cable modem gateway and to your device(s), and ensures proper configuration of all hardware and software settings. Contact your cable service provider for more information about installation.

Q.How does the WebSTAR Cable Modem Gateway connect to my computer and other devices?

A.The cable modem gateway connects to your computer and other devices through the USB port, the 10/100BaseT Ethernet ports, an optional wireless connection, or the optional HPNA port. If your computer(s) or other devices are not equipped with the appropriate networking interfaces, contact your cable service provider. These items may often be upgraded or purchased from your local computer or office supply retailer, or from your cable service provider.

Q.Once my cable modem gateway is connected, how do I access the Internet?

A.Your local cable service provider becomes your Internet Service Provider (ISP), offering a wide range of services including e-mail, chat, news, and information services. Your cable service provider also supplies the software you will need.

Q.Can I watch TV and surf the Internet at the same time?

A.Absolutely! If you subscribe to cable television service, you can watch TV and use your cable modem gateway at the same time by connecting your TV and your cable modem gateway to the cable network using an optional cable signal splitter.

Q.How many devices can I connect to the cable modem gateway?

A.A single cable modem gateway is able to support up to 253 devices. However, under normal circumstances, the number of devices connected should be a much lower number. Contact your cable service provider for more information on the maximum number of devices to connect to the cable modem gateway in order to maintain optimal network performance.

72

Page 73
Image 73
Scientific Atlanta DPR300 Series manual Frequently Asked Questions, Internet Installation