Sennheiser EM 3732, EM 3731, EM 3732 Command manual 42

Additional information

If a problem occurs ...

Problem	Possible cause	Possible solution
No operation	No mains connection	Check the connections of the mains cable
indication
	Transmitter and receiver are not on the	Set transmitter and receiver to the same
	same channel	channel (see “Selecting a frequency bank
		and a channel” on page 28 and
		“Synchronizing the transmitter with the
No RF signal		receiver frequency” on page 21)
	The transmitter is out of range	y Reduce the distance between
		transmitter and receiver
		y Check the squelch threshold setting
		(see page 30)
	The transmitter is not within the range	Place the transmitter at a distance of
	of the infra-red interface	approx. 5 cm in front of the infra-red
It is not possible to		interface (see page 21)
	The infra-red interface of the receiver is	Press the esc button 6to stop the scan
transfer the
	not yet ready for transferring the
frequency to the
	frequency; the receiver is still in scan
transmitter
	mode
	The transmitter is from a different	Use a transmitter that matches the
	frequency range	frequency range of the receiver
The audio signal has a	The transmitter sensitivity is adjusted	Adjust the transmitter sensitivity correctly
	too low
high level of
	The receiver’s AF output level is	See “Adjusting the audio output level” on
background noise
	adjusted too low	page 31
	The transmitter sensitivity is adjusted	Adjust the transmitter sensitivity correctly
The audio signal is	too high
distorted
	The receiver’s AF output level is	See “Adjusting the audio output level” on
	adjusted too high	page 31
The display does not	The receiver is in standby mode	Press the jog dial 7(see “Setting a
switch on		receiver to standby mode” on page 37)
“Mute” is	One of the two receivers is not used or	Set the receiver to standby mode
permanently	the transmitter is swiched off or out of	(see page 37)
displayed	range

If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solution(s), please contact your local Sennheiser agent for assistance.

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